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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
579 Reviews
Call Service Center (570) 323-4683

579 Reviews of Ciocca Toyota of Williamsport - Service Center

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August 14, 2024

Very professional and helpful. Courteous they listened to my input, and solved my cars problem. More

by JMPAGANA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! We are so very appreciative of your kind words! It was a pleasure to provide you with professional and helpful customer service during your service experience with us. If there is anything we can do to further assist you, please let us know!

August 14, 2024

Great service team and great communication. Andy Strange is a rock star and is always very helpful. More

by brad.larson1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Strange
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! We are so pleased to hear that our service team provided you with great communication, and that Andy was so helpful! Your kind words mean so much to us, and we look forward to seeing you again at your next scheduled visit with us!

August 14, 2024

I appreciate the good service and communication about findings and suggestions during my appointment. Clayton Amey was nice. I always liked getting the video evidence from the mechanic but Clayton said More

by RLH1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that you received five-star service and communications regarding your vehicles maintenance status. Our team greatly appreciates the positive feedback! Please let us know if there is anything we can do to further assist you!

August 13, 2024

Andrew Strange always keeps me informed of what my car needs and how long it will take. He is always friendly, courteous and knowledgeable. More

by IMWARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so pleased to hear that Andrew kept you informed of your vehicle service needs! Thank you for taking the time to let us know about the friendly, courteous, and knowledgeable customer service you received!

August 13, 2024

Great experience! Was able to get in quickly with an expedient repair. Andy was great! It was worth the hour drive to the dealership. More

by dB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that you had a great service visit with us recently! We're so happy to hear that Andy was great and that we were able to get your vehicle repaired in a timely manner!

August 13, 2024

There are many service appointments available. The Service Department staff is professional and communicates well. More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star review and rating! It's always a pleasure to hear that our team's communication and customer service are professional!

August 13, 2024

Prices are way too high. Your technician recommended maintenance on items that the Toyota website scheduled maintenance page doesn't recommend for another 60,000 miles at t More

by VERFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, thank you for taking the time to let us know about your recent experience with us. We will pass along your feedback to our management team.

August 10, 2024

Quick service; quality work & top notch attention. I appreciate their work. Prices high for labor More

by alberti1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
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Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so pleased to hear that our team was able to provide you with quick service, quality work & top notch attention! Your kind words mean so much to our service team. We will certainly pass along your feedback to our team.

August 10, 2024

The man that I dealt with his name was Travis He was a very big help and very informative and polite More

by mulliandme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello! Thank you for taking the time to let us know how we did! We are so pleased to hear that Travis was informative, polite and helpful during your recent visit with us!

August 09, 2024

My problem was solved within 30/40 minutes without an appointment. Very accommodating, I would recommend. More

by dlharpster149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our service team was able to help solve your vehicle's problem and get you back on the road! Thank you for the five-star rating and review!

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