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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
614 Reviews

614 Reviews of Ciocca Toyota of Williamsport - Service Center

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September 20, 2024

Dealer was pleasant to deal with he was extremely professional. Went in for a recall issue and was done quickly. More

by kvndvsn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Strange
Sep 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 18, 2024

Friendly; professional staff . Explained everything in detail ; no problems ; I was very happy with the service More

by PGREEN1362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the wonderful review and rating! We are so happy to hear that you received friendly and professional customer service from our team!

September 14, 2024

They gave me a time of completion. And it was done within that time frame. I didn't feel pressured at all. More

by JSTOVER42775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Jack Winn
Sep 16, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 12, 2024

Very nice dealership with friendly employees Did everything I asked Easy Access to high way. Would recommend to people More

by DAWNJONKENZEE0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Dawn, thank you for the positive review and rating! We are always here to help, and we greatly appreciate your recommendation!

September 12, 2024

Notified of service need; assisted scheduling; provided efficient service and follow-up information; clean facility. More

by rdswish24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are pleased to hear that we provided you with a five-star service experience! We strive to provide efficient and informative customer service! Thank you for taking the time to give us a wonderful review and rating!

September 11, 2024

Friendly, quick and convenient service. That’s all I have to say but you require 15 words so I’m just going to ramble on and complain that u require 15 words in a review over simply having More

by JOHNROSSCHAPMAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person we dealt with was very friendly and helpful
Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there John, thank you for the five-star rating, review, and laughs! We're so happy to hear that you received friendly, quick and convenient service from our team! If there's anything we can do to further assist you, please just let us know!

September 11, 2024

Friendly efficient helpful. My registration was expired and they quickly handled renewing it instead of having to come back later. More

by NETLAMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew strange
Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We greatly appreciate you taking the time to give us a five-star rating and review! It was a pleasure to provide you with friendly, efficient and helpful customer service!

September 11, 2024

Nice waiting area. Efficient quick service department. Always keeps customer informed. However, waiting for a call back regarding a question on service. Left message More

by RGLAIRD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are happy to hear that you enjoyed our waiting area and that our service department provided you with efficient and quick service! Thank you for your feedback and review!

September 11, 2024

Got-r-done in a timely manner Got r done in a very very timely professional manner More

by NETLAMB
Recommend Dealer
Yes
Employees Worked With
Andrew strange I think was his name
Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that you received timely service from our team! It was a pleasure providing you with professional customer service!

September 10, 2024

Excellent service! They Installed my new running boards in a timely fashion and they look great! More

by RMOLEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for the wonderful review and rating! We're so happy to hear that you received excellent service, and that you're loving your running boards! If there's anything we can do to further assist you, please let us know!

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