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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
614 Reviews

614 Reviews of Ciocca Toyota of Williamsport - Service Center

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October 08, 2024

Service was excellent and the people were very personable. I did think the cost was very high. More

by EHILLER4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know how our team did! We appreciate your feedback, and hope to have the opportunity to see you again at your next scheduled service visit.

October 04, 2024

The service was good along with the video. I was kept well informed as to what was happening . More

by VERIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the five-star rating and review! We are so happy to hear that you enjoyed our service video regarding your vehicle's status. We appreciate the five-stars!

October 03, 2024

Everything went incredibly smooth. They kept me informed throughout the process, were friendly and did a great job. More

by todd.bardua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis hess
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Todd, we apologize for the delay in our response but we are so happy to hear that your service experience went incredibly smooth and that our team kept you informed throughout the process. It was a pleasure to provide you with top-notch customer service. Thank you for the five-star rating & review!

October 03, 2024

The salesman and financial manager were very friendly, patient, and knowledgeable of the vehicle I purchased More

by ALL4HIM1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalile Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our sales team was friendly, patient and knowledgeable during your vehicle buying experience. We apologize for the delay in our response, but we greatly appreciate the positive review and rating!

September 29, 2024

Andrew is always polite, explains my vehicle needs thoroughly and lets me know the cost before the work is completed. More

by BRENDAW2RDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that Andrew has continuously provided you with polite customer service and transparent communication regarding pricing. Your feedback means so much to us!

September 29, 2024

Travis was very nice and gave me good recommendations. He was great to deal with. More

by GLICA560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that Travis was very nice and gave you good recommendations for your vehicle's service. We greatly appreciate your feedback and the wonderful review! Please let us know if we can provide you with any further assistance!

September 29, 2024

Service department was great I will be back to have my car serviced again I was glad my car got washed More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! It was a pleasure to be able to service your vehicle! Thank you for trusting our team to keep you and your vehicle on the road! We look forward to seeing you again at your next scheduled service visit!

September 29, 2024

Dealership was professional and responsive to my questions, terrific that they're open all day on Saturday. I will definitely be back. More

by JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Joseph, thank you for the wonderful review and rating we're happy to hear that our team was professional and responsive in regards to your vehicle buying experience! Please let us know if there's anything else we can do to help at this time!

September 27, 2024

The service appointment was easy to schedule and checkin/out was quick and efficient. Jeremy, our tech, was thorough and provided a video of his observations. Overall it was a positive experience. More

by dplank89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hostrander
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're so happy to hear that your service appointment was so easy to schedule and that your experience with us was quick and efficient. Thank you for the wonderful review and rating!

September 27, 2024

Travis was very professional and was able to answer all of my questions and concerns. More

by TREONTROOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for taking the time to let us know that our team was very professional and able to answer all of your questions. It was a pleasure to be able to provide you with a five-star customer service!

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