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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
612 Reviews
Call Service Center (570) 323-4683

612 Reviews of Ciocca Toyota of Williamsport - Service Center

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October 13, 2024

They have always been great with service. I really like getting the video of my car while they are inspecting it! More

by JODYAECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so grateful to hear that our team has always provided you with great service, and that you enjoy the video from our service team! It's a pleasure to be able to help, and we look forward to seeing you at your next scheduled service visit with us!

October 12, 2024

Very clean and always professional. I especially appreciate the video from the mechanic. Low pressure for other services. More

by JOHNGRABUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I forget but the service team is always helpful
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

John, we're so happy to hear that you've been enjoying the cleanliness of our facility as well as the video from our service team! We're very thankful for your positive rating and review!

October 12, 2024

I had an amazing experience with Andy. He explained everything thoroughly & it made sure everything made sense before I left. I was very impressed. More

by marisa.ryan320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Marissa! It's a joy to hear that we impressed your with our customer service! It was a pleasure to be able to help and provide you with thorough communication. If there's anything we can do to further assist, please let us know!

October 12, 2024

Easy to schedule and drop off/pick up. I will use this service center again. More

by KCALLAH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We're grateful to know that you will be returning to service with us again in the future! We look forward to seeing you then. Thanks for the great review!

October 12, 2024

They were prompt and professional and the price was reasonable. The car works well now More

by mjames10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to know that our team was prompt and professional during your recent service visit with us! Thank you for taking the time to give us a five-star review! Have a great weekend.

October 12, 2024

Efficient service and professional staff. Efficient service and professional staff. Efficient service and professional staff. More

by KMCCARTYWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! It was a pleasure to provide you with efficient and professional service! We appreciate you taking the time to let us know how we did!

October 11, 2024

Prompt courteous service. . i was advised it would be 2 hours and that was accurate More

by GWOOLCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Strange, Andrew
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to hear that our service team was able to give you an accurate service completion time! We appreciate the five-star rating and review! Have a great day!

October 11, 2024

This dealership and service department is extremely helpful and knowledgeable. Everyone is polite and helpful and goes above and beyond to help you. More

by JUNOANDPEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We're so happy to know that our team has gone above and beyond to provide you with helpful and knowledgeable customer service. Your kind words and rating mean so much to us! Thank you!

October 11, 2024

Easy drop off/pick up. I had a simple coating done but they detailed my car thoroughly and communicated when done. More

by SMAYCRINK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that your recent service experience with us was easy and that you enjoyed the detailing service! It was a pleasure, and we hope to see you again at your next scheduled visit with us!

October 10, 2024

The warranty work on my Diff was OK. However, when I got home, I put my emergency brake on. It wasn't adjusted right. It didn't engage until the lever was more than halfway up. Now I'll More

by espman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Strange
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that we have not been able to provide you with a more positive service experience. We understand your frustration, and will use your feedback to work on improving the services we provide.

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