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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
579 Reviews
Call Service Center (570) 323-4683

579 Reviews of Ciocca Toyota of Williamsport - Service Center

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September 22, 2024

Friendly, caring, extremely helpful. Andrew Strange always goes beyond what you go for in order to help. He gives sound advice. More

by WINJARVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Sep 26, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Winjarvis! If there is anything else we can do to help just let us know! Have a great day!

September 22, 2024

Made things right from 3 precious bad experiences. Tim Willets, salesman was great! A big Thank you to him! More

by MOKA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to hear that our team was able to fix and correct any unresolved issues from your previous experiences. Thank you for taking the time to give us a positive review and rating!

September 21, 2024

Kind, courteous, fast, competent. I was in and out and kept informed. Great service delivered. More

by JAKOZIOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, sorry. Trevis, something
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Sep 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 21, 2024

The Service person told me I needed a new Differential that Toyota would pay for and it would take a day to install it. He said they would call me in a couple of days, when the part came in and they would More

by espman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear that our service department was not able to provide you with a more positive experience. We do understand the inconvenience and would like to apologize on behalf of our team for that. We have passed along your feedback.

September 20, 2024

Dealer was pleasant to deal with he was extremely professional. Went in for a recall issue and was done quickly. More

by kvndvsn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Strange
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Sep 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 18, 2024

Friendly; professional staff . Explained everything in detail ; no problems ; I was very happy with the service More

by PGREEN1362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the wonderful review and rating! We are so happy to hear that you received friendly and professional customer service from our team!

September 14, 2024

They gave me a time of completion. And it was done within that time frame. I didn't feel pressured at all. More

by JSTOVER42775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Jack Winn
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Sep 16, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 12, 2024

Very nice dealership with friendly employees Did everything I asked Easy Access to high way. Would recommend to people More

by DAWNJONKENZEE0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Dawn, thank you for the positive review and rating! We are always here to help, and we greatly appreciate your recommendation!

September 12, 2024

Notified of service need; assisted scheduling; provided efficient service and follow-up information; clean facility. More

by rdswish24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are pleased to hear that we provided you with a five-star service experience! We strive to provide efficient and informative customer service! Thank you for taking the time to give us a wonderful review and rating!

September 11, 2024

Friendly, quick and convenient service. That’s all I have to say but you require 15 words so I’m just going to ramble on and complain that u require 15 words in a review over simply having More

by JOHNROSSCHAPMAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person we dealt with was very friendly and helpful
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Sep 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there John, thank you for the five-star rating, review, and laughs! We're so happy to hear that you received friendly, quick and convenient service from our team! If there's anything we can do to further assist you, please just let us know!

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