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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
579 Reviews

579 Reviews of Ciocca Toyota of Williamsport - Service Center

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September 29, 2024

Andrew is always polite, explains my vehicle needs thoroughly and lets me know the cost before the work is completed. More

by BRENDAW2RDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that Andrew has continuously provided you with polite customer service and transparent communication regarding pricing. Your feedback means so much to us!

September 29, 2024

Dealership was professional and responsive to my questions, terrific that they're open all day on Saturday. I will definitely be back. More

by JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Joseph, thank you for the wonderful review and rating we're happy to hear that our team was professional and responsive in regards to your vehicle buying experience! Please let us know if there's anything else we can do to help at this time!

September 27, 2024

The service appointment was easy to schedule and checkin/out was quick and efficient. Jeremy, our tech, was thorough and provided a video of his observations. Overall it was a positive experience. More

by dplank89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hostrander
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're so happy to hear that your service appointment was so easy to schedule and that your experience with us was quick and efficient. Thank you for the wonderful review and rating!

September 27, 2024

Travis was very professional and was able to answer all of my questions and concerns. More

by TREONTROOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for taking the time to let us know that our team was very professional and able to answer all of your questions. It was a pleasure to be able to provide you with a five-star customer service!

September 27, 2024

Ciocca Toyota of Williamsport always takes good care of me and my vehicles. Andrew Strange was very friendly and helpful. More

by srhoads615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that our team has continuously taken good care of you and your vehicles! We appreciate the feedback, and kind words! There's nothing we like to hear more than our team being friendly & helpful!

September 26, 2024

Andrew is the best service advisor , he’s very kind, explains everything clearly and throughly! More

by saleswithlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that Andrew provided you with a five-star visit! It was nothing but a pleasure to be able to help! Your review and rating mean so much to our service team here at Ciocca Toyota of Williamsport!

September 26, 2024

My recent service appointment was excellent. Joelan May Service Consultant was very efficient in initiating my service on time. He also was able to resolve an unexpected issue while I was there, More

by grittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to hear that your recent service appointment was excellent! It's our goal to provide top-notch customer service and we're so pleased that's exactly what you received!

September 25, 2024

I am writing about the service writer, Andrew Strange. He is very knowledgeable and very helpful. More

by RLHRSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that Andrew was very knowledgeable and very helpful during your recent service experience with us! Your kind words are greatly appreciated! Have a wonderful week!

September 24, 2024

Love the pick up and delivery program. Please keep this service. As well as the video showing car being serviced More

by JHAWKINS1836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review and rating! We're happy to hear that you enjoyed our pickup and delivery program, as well as our video service! If there's anything we can do to further assist you please let us know!

September 24, 2024

This is our first time at Ciocca Toyota and it was a great experience. All interactions were courteous, timely and informative. We look forward to partnering with them and will never w take our Lexus th More

by judithpetruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that your first experience with our team was great! We strive to provide courteous, timely and informative experiences and we're pleased to know that's exactly what you received. We look forward to seeing you again in the future. Have a great week!

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