Back

Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
579 Reviews

579 Reviews of Ciocca Toyota of Williamsport - Service Center

Sort by
November 23, 2024

They do good work and provide timely updates. The dealership is clean and comfortable. They even pick up and drop off your car which is super convenient. More

by daniel.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that you appreciate our timely service and convenient pick-up and delivery service. Our team strives to provide a positive experience, and we're happy to know that our dealership's cleanliness and comfort contributed to your satisfaction. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

November 22, 2024

Some issues with the srvice dept. ..following change to Ciocca..but no issies last year or two. More

by TUBATREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback. We understand that changes can sometimes lead to adjustments and potential hiccups. We're committed to continuously improving our service, and we apologize for any inconvenience you may have experienced. We encourage you to reach out to directly to discuss your concerns in more detail. We will work to address any issues and ensure a positive experience in the future. Thank you for your feedback. We hope to continue providing you with excellent service.

November 22, 2024

Joelan May was the service person with whom I interacted. I was greatly impressed with his attitude and his interactions. He was open and honest and treated me with respect and with a caring manner. He ans More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had such a positive experience with Joelan. It's wonderful to know that he was so helpful, respectful, and caring. We're proud to have such dedicated team members. We appreciate your kind words about our shuttle driver and the home delivery service. We strive to provide excellent customer service, and we're glad we met your expectations. While we understand that car repairs can be inconvenient and costly, we hope that your overall experience was positive. Thank you for choosing Ciocca Toyota of Williamsport.

November 22, 2024

Always friendly and keeps you informed throughout your appt and the mechanics do a good job. More

by CANNEWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words! It's great to know that our staff is friendly and keeps you informed throughout the service process. Our mechanics strive to provide quality service, and we're glad to hear that their work meets your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

November 22, 2024

I was very pleased with their service and they picked up my car and drove it back home. Thank you More

by sklittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that you were pleased with our service. It's great to know that our complimentary pick-up and delivery service added convenience to your experience. Thank you for choosing Ciocca Toyota of Williamsport.

November 21, 2024

Travis Hess is pleasant and professional. Hr verified the scheduled work to be done. He kept me informed. More

by grittle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that you had a positive experience with Travis. It's great to know that he was professional and kept you informed throughout the service process. We strive to provide excellent customer service, and we're happy to know we met your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

November 21, 2024

Well, organized and friendly staff. Very customer accommodating. Clean waiting room . I like the connection with the app on my phone . More

by Teeitup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your positive feedback! We're glad to hear that you found our staff friendly and accommodating. Our goal is to provide a seamless and positive experience for our customers, and it's great to know that our app and clean waiting room contributed to your satisfaction. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

November 20, 2024

Good accurate service. Informative staff. Quick appointment. Good communications with booking and service. Will return More

by DMINTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your positive feedback! We're glad to hear that you were pleased with our service. Our team strives to provide accurate and timely service, and we're happy to know we met your expectations. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

November 19, 2024

Andrew Strange has a great sense of humor and fun to work with. Everyone in the service department are amazing! More

by DFARR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that you had a positive experience with Andrew and the rest of our service department. We strive to create a friendly and enjoyable environment for our customers. Thank you for choosing Ciocca Toyota of Williamsport.

November 18, 2024

Everyone in the service department was absolutely amazing and very friendly. Andrew Strange was fantastic to deal with as well as knowledgeable. Spencer in parts was very helpful and spent much time wit More

by M.SHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words about our service department. It's great to know that Andrew and Spencer were so helpful and knowledgeable. We strive to provide excellent customer service, and we're glad we met your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

1
...