Ciocca Toyota of Williamsport - Service Center

I was literally at the dealership for an oil change. The service was free because last time I got my oil changed the mechanic got grease and dirt all over inside of my cars leather interior… guess what The service was free because last time I got my oil changed the mechanic got grease and dirt all over inside of my cars leather interior… guess what they did it again and when I complained, the sales manager came out and said I guess there’s no excuse for this so I won’t make one. Not I’m sorry…not anything. And then they are supposedly topping off your fluids, but on my drive home, my windshield wiper fluid light came on. this place is a joke !! More

Set up service, called and updated with all info on what was going wrong with vehicle. Purchased from ciocca aprx 5 years prior, a nissan, they have done all service work during that time. After having vehi was going wrong with vehicle. Purchased from ciocca aprx 5 years prior, a nissan, they have done all service work during that time. After having vehicle towed I was told to take it to the Nissan dealer. They made little to incompetent effort. After having vehicle for 2 days without any luck getting issue fixed I picked it up. Vehicle once again missed and jerked just 5 miles from dealership. Did take it to Nissan dealer where they found the crankshaft sensor bad, just as I had told ciocca I thought the problem was. More

I like how I get an analysis of what is observed by the mechanic who inspects the car. mechanic who inspects the car. More

Great to deal with. Fixed the problem faster than expected. Loaner car option was a bonus as well. Thank you! Fixed the problem faster than expected. Loaner car option was a bonus as well. Thank you! More

Bought a vehicle had it for about a week. I noticed a sound called the dealership scheduled appointment gave a loaner. Repair completed. no charge. They stand behind their vehicles as the pu I noticed a sound called the dealership scheduled appointment gave a loaner. Repair completed. no charge. They stand behind their vehicles as the purchase experience was smooth and hassle free. Highly recommend! More

Friendly and knowledgeable personnel. I like their policy of free car wash and state inspections. Their prices do seem high, even for a dealership. I like their policy of free car wash and state inspections. Their prices do seem high, even for a dealership. More

A friendly, helpful staff makes scheduling appointments and working with the Service Department a good experience. and working with the Service Department a good experience. More

The whole process from start to finish was seamless. The car pickup and delivery is a game changer. The car pickup and delivery is a game changer. More

Everyone was friendly and service was quick and good. We will use Cioca Toyota again. We will use Cioca Toyota again. More