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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
574 Reviews

574 Reviews of Ciocca Toyota of Williamsport - Service Center

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November 21, 2024

Well, organized and friendly staff. Very customer accommodating. Clean waiting room . I like the connection with the app on my phone . More

by Teeitup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Travis Hess is pleasant and professional. Hr verified the scheduled work to be done. He kept me informed. More

by grittle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
November 20, 2024

Good accurate service. Informative staff. Quick appointment. Good communications with booking and service. Will return More

by DMINTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Andrew Strange has a great sense of humor and fun to work with. Everyone in the service department are amazing! More

by DFARR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
November 18, 2024

the check-in process is straight forward and quick. I was informed that the appointment would take 1 hour to an hour and 15 minutes. It took 1.5 hours. Advisor was professional and polite. More

by MBERKHEIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Everyone in the service department was absolutely amazing and very friendly. Andrew Strange was fantastic to deal with as well as knowledgeable. Spencer in parts was very helpful and spent much time wit More

by M.SHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
November 18, 2024

You have the most incompetent people at your dealership that I have ever meet. You had my truck for 95 day to find a noise it was making and you couldn’t find it. More

by jim1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory Eck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Bad communication and no updates or anything on the work that was done to my car. More

by hutnyan.keri143
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

They have the best maintenance service I have ever seen. Having the text reminders of upcoming inspections, oil changes etc. is very convenient and the video they take while doing the inspection of your ve More

by WATSON189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
November 15, 2024

Don’t know the name of it the service tech who checked me in, but he as was so helpful! Did not have my current insurance card or registration in my car, so he was able to get copies of both for me while my More

by PSCOTT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
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