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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

July 13, 2023

The sales representative was very helpful. They responded to all the request I had. Would shop there again More

by BRU5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

July 12, 2023

Always excellent customer service and the quality of the work has always been excellent. I trust this team. More

by DJANN501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange , Harold Stone
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review and for acknowledging our efficient and trustworthy service. We appreciate your feedback and hope to see you again soon!

July 12, 2023

Easy to get an appointment and so far they have done great work. I neede another appointment today and a tow job. The tow is tomorrow and the appointment is also tomorrow More

by BBARNES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

BBARNES10, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 11, 2023

Ciocca Toyota is my favorite of the Ciocca service centers I have been too. They seem to always want to help me take the best care of my car. More

by ANISAH.TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (salesman), Brent Engleman, Nate Ahearn, Harold Stone
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Anisah! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 10, 2023

Eric was great about notifying me about the vehicle, taking a deposit and putting the vehicle on reserve. I called a few times to check on status and was updated but put me off a couple days from July2 More

by BECKYF1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marissa Tomasella, Eric Lehman, Braydon Cross
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. We apologize if there was any inconvenience caused by the miscommunication. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 10, 2023

Matt did an outstanding job. He was very patient, thorough, and knowledgeable. I would recommend anyone considering buying a vehicle from Toyota should contact Matt. More

by dennisewaddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Matthew Lockard, Ralphina Moccia, Braydon Cross
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

dennise, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 09, 2023

Everything was completed within the the time limit You guys said it would take!! So Happy to see this!! More

by zippymisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Broome, Kory Eck, Phil Holter, Brent Engleman, Braydon Cross, Nate Ahearn, Harold Stone
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 09, 2023

The dealership is fine, but paying $90 for a standard oil change on my 2017 Hyundai is ridiculous. After 10+ years as a loyal customer I won't be back. More

by RODGER.COPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Jul 09, 2023 -

Ciocca Toyota of Williamsport responded

Rodger, this is Johnny Broome. I will make this right for you, call me on Monday. 570-279-1053

July 09, 2023

Their great & dependable. They get the job done& they don’t try to sale you parts that you don’t need . More

by SEABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 08, 2023

Very good communication about my upcoming appointments and follow up after the service is done. More

by DAVIDHDOMBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew strange
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

DAVIDHDOMBEK, thank you for your kind words and for your continued support of our business. We truly appreciate your feedback and are glad to hear that you are satisfied with our service.

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