Ciocca Toyota of Williamsport

Service coordinator made sure I was kept informed and knew when my car would be ready. knew when my car would be ready. More

Awesome service from the service advisor all the way to the technicians who work on the vehicles. Kept it up! the technicians who work on the vehicles. Kept it up! More

Service was very good and quick. Service writer was excellent and very friendly work performed was excellent Ok Service writer was excellent and very friendly work performed was excellent Ok More

Had an appt scheduled for first thing anbd I told them that I would drop off the night before. I did and no one looked in the overnight box until 2pm…my car was not done until the next day and was suppos that I would drop off the night before. I did and no one looked in the overnight box until 2pm…my car was not done until the next day and was supposed to be done by 5pm. I had to come get a loaner and waste an hour driving. I write and told them how to make the sounds I was hearing. I told three people the same thing before they did what I said and found the issue. Have not been impressed so far! I have a brand new car. Update: when we went to use the third seat-seatbelts they were stuck instead the panel of the car from when they did the recall. I had to bring the car back again for those to be corrected. They did offer and bring my car back to me at work. That was greatly appreciated. More

Clean and warm. Staff are courteous and kind. Visit was fast and on time. I enjoyed the video sent to me from the tech. That was pretty cool I though. Staff are courteous and kind. Visit was fast and on time. I enjoyed the video sent to me from the tech. That was pretty cool I though. More

I was treated with kindness and respect. Mr Travis Hess was very efficient with making sure that my concerns about my Venza service were taken care of. The Master Technician Spencer Wagner s Mr Travis Hess was very efficient with making sure that my concerns about my Venza service were taken care of. The Master Technician Spencer Wagner suggested service work that I will schedule with my 30,000 mile service. I was very pleased. More

Service was started and completed within timeframe given. Everyone was polite and wanted to make sure we were satisfied and if there was anything else they could do for us. Overall excellent customer serv Everyone was polite and wanted to make sure we were satisfied and if there was anything else they could do for us. Overall excellent customer service. More

Brennan was authentic and genuine throughout the purchase. This made buying our truck much better. purchase. This made buying our truck much better. More

Courteous service done in a timely fashion. No pressure to complete extra service recommendations. Even received an appraisal on our vehicle while there. No pressure to complete extra service recommendations. Even received an appraisal on our vehicle while there. More

Ciocca service center is extremely friendly and clean. Courteous employees and very comfortable waiting area. A smooth operation from the time I arrived through payment time and on. Courteous employees and very comfortable waiting area. A smooth operation from the time I arrived through payment time and on. More