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Ciocca Toyota of Williamsport
Muncy, PA
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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835 Reviews of Ciocca Toyota of Williamsport
Verified Customer
April 16, 2024
We arrived were promptly checked in around 10am. While waiting we spoke to a representative who showed us several new car options and then were notified that the service had been completed. We paid While waiting we spoke to a representative who showed us several new car options and then were notified that the service had been completed. We paid our very reasonable bill and were back on the road by shortly after 11am. Thank you for the promptness More
by EDSELL
Employees Worked With
Timothy Willets
April 15, 2024
It was a good buying experience. No pushing or pressure to buy extra coverage. We liked the way Ralphina took the time to show us the vehicle and how everything worked. I like Rahal No pushing or pressure to buy extra coverage. We liked the way Ralphina took the time to show us the vehicle and how everything worked. I like Rahal very much and I found that Ciocca of Williamsport was just as good. More
by tbixlr
Employees Worked With
Ralphina Moccia, Brent Engleman, Nathan Follmer
April 14, 2024
Reminders of needed service is appreciated and the making of appointments is easy and the ride home with delivery of vehicle is great. Always treated with kindness of appointments is easy and the ride home with delivery of vehicle is great. Always treated with kindness More
by SLAUGENWHITE
Employees Worked With
Anthony strange, Harold Stone
April 13, 2024
I was in northern PA for a funeral, 9 hours from home. The evening before, I had backed into a small pile of gravel while parking, which only impacted the trailer hitch. When I later restarted the car, su The evening before, I had backed into a small pile of gravel while parking, which only impacted the trailer hitch. When I later restarted the car, suddenly multiple alerts showed up, including dire hybrid malfunction and pre-collision issue warnings, with no associated symptoms. My research showed that a failing 12v battery could cause this, so I got a quick appt. at Ciocca to investigate on the way home to NC. I described the problem and we agreed on doing a battery check first. That check is generally free at most auto parts dealers, but was nearly $50 (!) just for the check and wouldn't even apply to a battery purchase had it been required. It took them about 1.5 hours to perform this simple check, and it showed that the battery was good. Then, without asking about the service history of the car, they quoted me nearly $2,200 for "additional service recommendations," one of which was to run diagnostics on the error codes associated with the original alerts. However, when I declined all that service and started the car, the original alerts had disappeared. Simply disconnecting and reconnecting the battery as part of the test had fixed the problem, as I had hoped based on my research. The 2-star rating is due to the excessive cost and slow performance of the test; the cluelessness of offering all those services as if I should jump on offers of major service when we were clearly packed and the service advisor knew that we still had 8 hours of driving left that day; and the offer to perform a $90 diagnostic service on the warnings after they had disappeared. I do appreciate that they were able to get me an appointment in a timely manner. More
by jshore1
Employees Worked With
Travis Hess
