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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

May 29, 2024

Prompt appointment, explained the costs clearly and in advance of the service. Courteous service desk. More

by SKIP4LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 29, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 29, 2024

I was kept informed on what was being done with the vehicle person to person and by a video. My questions were always answered. More

by ABABCOCK3152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
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May 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us.

May 28, 2024

Great job Travis! Got everything done as scheduled. Great work an fantastic customer service. Thank you! More

by jizzo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Travis
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May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 26, 2024

I am always treated with the utmost courtesy at Ciocca Toyota. From sales to service, they are professional and friendly. Never talked down to, informed of mechanical issues in a way I can understand. Wh More

by EJOC920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey, Spencer Wagner , Timothy Willets
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May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 25, 2024

I will get conflicting information about my car and have to second guess the recommendations. It wasn't like that with Fairfield, the previous owner of this dealership. More

by KKIRK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Report | Print
May 24, 2024

I get 1000 texts on what needs servicing and yet they cant service the van. Such a gap in communication between service and who ever the ladies are that call constantly. It’s horrible. Would love to trad More

by ANGELAMESSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary
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May 24, 2024

Providing a courtesy loaner vehicle is very convenient and is one of the primary reasons I take my car here as opposed to regular mechanics. More

by 17crutan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
Report | Print
May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 24, 2024

Excellent service from everyone. Easy to get an appointment. I will recommend my friends to go there also More

by SHANNADONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey, Harold Stone
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May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thanks Shanna, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 23, 2024

Very fast, polite, professional service. Service department is number one. I did have a very bad experience in the past with trying to buy a vehicle. Young Woman tried to bait and switch. Wa More

by pjw333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
May 24, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for this kind review regarding our service department!

May 22, 2024

very thorough, friendly and knowledgeable. Also personable. Gave me a pretty accurate time frame for the service too. More

by KFREDERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon Cross, Harold Stone, Justyn Hendricks
Report | Print
May 23, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Kfrederick! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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