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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

September 25, 2024

I am writing about the service writer, Andrew Strange. He is very knowledgeable and very helpful. More

by RLHRSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that Andrew was very knowledgeable and very helpful during your recent service experience with us! Your kind words are greatly appreciated! Have a wonderful week!

September 24, 2024

This is our first time at Ciocca Toyota and it was a great experience. All interactions were courteous, timely and informative. We look forward to partnering with them and will never w take our Lexus th More

by judithpetruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that your first experience with our team was great! We strive to provide courteous, timely and informative experiences and we're pleased to know that's exactly what you received. We look forward to seeing you again in the future. Have a great week!

September 24, 2024

Love the pick up and delivery program. Please keep this service. As well as the video showing car being serviced More

by JHAWKINS1836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review and rating! We're happy to hear that you enjoyed our pickup and delivery program, as well as our video service! If there's anything we can do to further assist you please let us know!

September 22, 2024

Friendly, caring, extremely helpful. Andrew Strange always goes beyond what you go for in order to help. He gives sound advice. More

by WINJARVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Sep 26, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Winjarvis! If there is anything else we can do to help just let us know! Have a great day!

September 22, 2024

Made things right from 3 precious bad experiences. Tim Willets, salesman was great! A big Thank you to him! More

by MOKA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets, Harold Stone, Nathan Follmer
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to hear that our team was able to fix and correct any unresolved issues from your previous experiences. Thank you for taking the time to give us a positive review and rating!

September 21, 2024

The Service person told me I needed a new Differential that Toyota would pay for and it would take a day to install it. He said they would call me in a couple of days, when the part came in and they would More

by espman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear that our service department was not able to provide you with a more positive experience. We do understand the inconvenience and would like to apologize on behalf of our team for that. We have passed along your feedback.

September 21, 2024

Kind, courteous, fast, competent. I was in and out and kept informed. Great service delivered. More

by JAKOZIOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, sorry. Trevis, something
Report | Print
Sep 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 20, 2024

Dealer was pleasant to deal with he was extremely professional. Went in for a recall issue and was done quickly. More

by kvndvsn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strange, Harold Stone
Report | Print
Sep 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 18, 2024

Salesmen was not pushy at all. Listened to what I wanted in a vehicle and found what I was looking for. Zack my Salesman was very friendly. More

by DIGGINS0375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Johnson
Report | Print
Sep 20, 2024 -

Ciocca Toyota of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

September 18, 2024

Friendly; professional staff . Explained everything in detail ; no problems ; I was very happy with the service More

by PGREEN1362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Sep 20, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the wonderful review and rating! We are so happy to hear that you received friendly and professional customer service from our team!

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