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Ciocca Toyota of Williamsport

Muncy, PA

4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

October 30, 2024

No issues with the quality of service I received! Everything was good. I just wish the dealership was closer to Williamsport than it is. More

by PDSALAMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback on the dealership's location. While we may not be the closest dealership, we strive to make the drive worthwhile by providing exceptional service and competitive pricing.

October 30, 2024

Got my vehicle in quick , did the work ina timely manner and were very thorough . Andrew Strange was great to work with ! More

by Tkowal62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that Andrew provided you with excellent service. Our team strives to provide efficient and effective service, and we're glad we were able to meet your needs.

October 29, 2024

Andy Strange is the guy to go to for all service needs. Not to take away from the others but Andy always does good and treats customers right More

by BRITTANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Strange
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

At Ciocca Toyota of Williamsport, we're committed to providing exceptional customer service. We're delighted to know that Andy has exceeded your expectations. We'll continue to train our team to deliver the highest level of service.

October 29, 2024

After a rough buying experience, that was eventually resolved, the service department was fantastic. Kind, helpful folks that upheld our appointment time and had the vehicle done in a reasonable time, u More

by kriggle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joelan May, Spencer Wagner
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback. We're glad to hear that our service department was able to provide a positive experience, especially after a challenging buying experience. We're committed to providing top-notch service, and we'll continue to strive for excellence. Thank you for your business!

October 27, 2024

Bad service, dishonesty/deceit everywhere. Nice and “honest” when they’re selling, but then you’re trapped. Once they sell, your dirt to them. I have trouble getting my oil changed in one bus More

by Logan Daley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange, absolutely incompetent. Clayton, Bold faced liar. Failed to see how his lies, and idea that he knew everything, almost had a multiple hour long chain reaction in my life.
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We sincerely apologize for your negative experience. Your feedback is crucial to us as we strive to improve our services. We're committed to providing exceptional customer service to every customer. We understand your frustration regarding the oil change and the overall experience. We'll investigate this matter to determine what went wrong and take appropriate steps to prevent similar issues in the future. If you're willing to provide more details about your specific experience, please reach out to our dealership directly. We'd be happy to discuss this further and work towards resolving any issues you may have. Thank you for bringing this to our attention. We value your business and hope to have the opportunity to regain your trust.

October 27, 2024

Customer Service is excellent! Staff is personable and capable! Dealership is excellent. Purchased several cars from this dealship. More

by JRYAN2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Banzhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

At Ciocca Toyota of Williamsport, our goal is to provide outstanding customer service. We're delighted to know that our staff has exceeded your expectations. Thank you for your continued loyalty and for choosing us for your automotive needs.

October 26, 2024

They were very helpful in the purchase of our new Rav 4. Clayton and the finance person made it easy to complete our purchase. We love our new car. More

by TAMMYBROWN1064
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

At Ciocca Toyota of Williamsport, our goal is to provide exceptional customer service. We're delighted to know that Clayton and our finance team were able to make your car-buying experience a pleasant one. Thank you for your business, and we hope you enjoy your new RAV4!

October 26, 2024

The staff is friendly, courteous, quick to respond questions. They were able to find me a loaner car to use while my car was being repaired. More

by Ashley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for the great review! We're happy to hear that our staff was helpful and friendly. We hope your car repair went smoothly, and we're glad we could provide you with a loaner car to make things easier!

October 25, 2024

Courteous professional considerate conscientious. The service manager was consistently in touch making arrangements for the service to be delivered while the service took 30 days it was not due to th More

by jkiernan50@gmail.con
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy. Five stars
Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. We strive to provide exceptional customer service, and we're glad that our service manager was able to keep you informed throughout the process. We understand that delays can be frustrating, and we apologize for any inconvenience. We're committed to continuous improvement and will use your feedback to enhance our services.

October 24, 2024

Andrew Strange greeted us from the start with a smile and a big hello, very professional, explained all that was completed with the vehicle and offered to go over other items that we didn't think about getti More

by jbw60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
andrew strange
Oct 25, 2024 -

Ciocca Toyota of Williamsport responded

We’re delighted to hear that Andrew provided such excellent service. It’s great to know that he made your visit a positive experience. We’re proud to have dedicated team members like Andrew who go the extra mile to ensure customer satisfaction. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

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