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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

November 05, 2024

The oil change was performed in the timeframe proposed. I appreciate the friendly service, thank you! More

by MSEIBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that your oil change was completed on time and that you enjoyed our friendly service. It's our goal to provide a positive experience for every customer. We appreciate your business and hope to see you again soon.

November 05, 2024

Your service person Jolan May was very rude dealing with our fleet card from Garda world. He didn't want to deal with it when he was having trouble getting the card to process. He should not be in a custome More

by BIGBASSNBUCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jolan may
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Nov 06, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for the negative experience you had with our team. We take customer satisfaction very seriously and appreciate you bringing this matter to our attention. We will investigate the situation and take appropriate action to address your concerns. We value your business and hope you will give us another opportunity to provide you with the exceptional service you deserve. Please feel free to contact us directly to discuss this further.

November 04, 2024

Thank you fr a smooth and nice experience with your service department. They are wonderful. More

by WZIMMERMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We're delighted to know that our service team provided you with a smooth and enjoyable experience. Your satisfaction is our top priority, and we're committed to delivering exceptional service every time. We look forward to assisting you again in the future.

November 02, 2024

Everyone was great! I will not service anywhere else! Best prices and all the work was done in a timely manner. More

by KECK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalile Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're thrilled to hear that you had a great experience. We appreciate your business and look forward to serving you again in the future.

November 01, 2024

The service center is amazing! They went above and beyond when it came to customer service. I have a 2012 vehicle that had the check engine light come on several times. The serv More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Several others that I would all give 5 starts
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words and for choosing Ciocca Toyota of Williamsport. We're honored to have earned your trust and loyalty. We look forward to assisting you with your future automotive needs.

November 01, 2024

They take pride in what they do and strive to deliver the best possible customer service. More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're so grateful for your recognition of our team's dedication to customer satisfaction. It's our pleasure to serve you and ensure that your experience is top-notch.

November 01, 2024

Very polite. Got taken care of quick. Good customer service. Let me know what was wrong with tire. More

by shirtymae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted that you were impressed with our team's politeness and efficiency. We strive to provide quick and hassle-free service, and we're glad we were able to meet your expectations.

November 01, 2024

It was very nice for you to pick up the car. That helps a lot. Thank you. More

by WALLACE.JEFFRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted that our car pick-up service made your experience more convenient. We strive to go the extra mile for our customers, and we're glad we were able to assist you.

October 31, 2024

Just bought new car and Travis Reese was very helpful and friendly. He even helped me twice since purchase when I stopped for more questions about all the technology I am unfamiliar with using. More

by DOTR24
Recommend Dealer
Yes
Employees Worked With
Clayton Reese 5star
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear that Travis provided you with excellent service, even after your purchase. It's wonderful to know that his dedication to customer satisfaction made a positive impression on you.

October 30, 2024

The service was excellent and the advisor, Travis Hess, was very knowledgeable and professional. I will definitely come back to this Dealership / Service Center. More

by MARQUEZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that Travis provided such excellent service. We appreciate your kind words and are glad you had a positive experience. We look forward to serving you again in the future!

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