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Ciocca Toyota of Williamsport

Muncy, PA

4.6
766 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 766 reviews

February 16, 2021

I recently leased my first vehicle here and the team was great to work with. From Tom finding me exactly what I was looking for, to finance and the sales management team explaining everything thoroughly bei More

by sdriscoll86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Alicia
Feb 22, 2021 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 03, 2021

I had an issue with my truck on a recall that I purchased from this location but a different dealership. I was surprised when I showed up and there was no one I recognized. Then Jessica entered my life and h More

by Andrewpalmeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 08, 2021 -

Ciocca Toyota of Williamsport responded

Thanks for the great review! We're glad our team could provide you with an exceptional experience. Let us know if we can help with anything else!

February 03, 2021

I bought a new 2021 4Runner from your dealership January 11, My overall experience was very good. I was especially impressed by my sales person Jessica Morris she was very professional, knowledgeable and v More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Jessica Morris
Feb 08, 2021 -

Ciocca Toyota of Williamsport responded

We're glad to hear it! Thanks for taking the time to write us a review! We're always here to help if anything else comes up!

November 02, 2020

August, 2020: I Never had a problem when Toyota garage was Fairfield. For 12 years I had loyally done every 5,000 mile check and service recommended. I trusted the service department . Suddenly now tha More

by markims
Recommend Dealer
No
Employees Worked With
Steve and Jeff not there, person unknown
Nov 10, 2020 -

Ciocca Toyota of Williamsport responded

markims, we apologize for your experience with us. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can help correct this situation for you. We appreciate your feedback.

August 15, 2020

They don't care about there customers. In October or November 2019, I scheduled a meeting to view 2 Rav4's after my husband wrecked his. They assured me that the vehicles would be ready wh More

by pepperderr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think this are workers from when it was a decent business called Fairfield. I don't know anyone on the list.
June 16, 2020

The dealership was really nice, everyone was very friendly and approached us within two minutes of us getting there. Austin was very friendly and gave me a lot of good advice, and was very knowledgea More

by Marshall W
Recommend Dealer
Yes
Employees Worked With
Austin Moore
Jun 16, 2020 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, Marshall! We're glad to hear our team could provide you with a great experience. If there is anything else we can do to help just let us know!

February 15, 2020

Scam Artists DO NOT GO TO THIS DEALER. They tell you a very low priced car is in their inventory and then they tell you to come in. Then when you get there after More

by NicoletteT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon Shoemaker and Sadie
Mar 03, 2020 -

Ciocca Toyota of Williamsport responded

NicoletteT, we apologize for your experience with us. Our general sales manager, Nick Cook, has reached out to contact you in order to rectify this situation but has not heard back. Please feel free to call him directly at (570) 546-6515 ext 2201. Thank you for your feedback.

February 10, 2020

Scams and Hustles. I spoke to an internet sales person who set up and appointment. They stated the truck would be up front and ready for me upon my arrival. I was asked to please call if I couldn’t make m More

by Bjb5071
Recommend Dealer
No
Employees Worked With
Anna Brown, Nick Cook
Feb 13, 2020 -

Ciocca Toyota of Williamsport responded

Bjb5071, we apologize for your experience with us. We'd like to correct this situation for you. Please feel free to call us at (570) 323-4683 and speak to sales manager Nick Cook about your experience so he can help. We appreciate your feedback in this matter.

November 12, 2019

Excellent experience from start to finish! When I first pulled onto the lot, my wife and I were looking for a pre-owned AWD vehicle that we saw online. The vehicle was a 2016 certified Highland More

by David M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Lomison
Nov 14, 2019 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, David! We're so glad to hear Hunter could provide you with an exceptional experience. If there's anything else we can do to help, don't hesitate to contact us! Have a great day!

October 24, 2019

2 months later. Oil change gone wrong: So I take my vehicle into the Ciocca dealership in Muncy got my first oil change since I bought the vehicle. I bought the vehi More

by Beppolee2
Recommend Dealer
No
Employees Worked With
Corey
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