Ciocca Toyota of Williamsport
Muncy, PA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday 8:00 AM
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Lied to by the financial office personnel. Discussed the issue with him multiple times-each time he told me it was non-refundable I got my money refunded with help from Toyota offices not at Ciocca. Speci issue with him multiple times-each time he told me it was non-refundable I got my money refunded with help from Toyota offices not at Ciocca. Specifically stated multiple times that I NEEDED AN AWD VEHICLE to get me safely to work in the winter.I was told the Avalon I got WAS AN AWD vehicle.I had an issue with a tire so I took it in to ALEXANDER TOYOTA in Selinsgrove-that's when I was told my car WAS NOT AN AWD.I was so flipping angry that CIOCCA sold me a FWD when I specifically told them I NEEDED AWD.I love the Avavlon but love isn't going to get me up snowy,unplowed,unpaved mountain roads this winter. Alexander Toyota and Sunbury Motors.Kia both said they were sorry that this happened to me.They both also offered trade in prices immediately. I find it sad that 2 businesses who were not at fault offered apologies and help immediately and I have heard absolutely nothing from the manager of Ciocca Toyota of Williamsport.I have placed 3 calls to him. First call the receptionist said he was away on training-she had enough manners to apologize and again she isn't at fault.The next 2 calls were voicemails left the same day on the managers service number. Awaiting answers! Seriously considering my next call to be to the BBB. More
Just giving a shout out to Ciocca Toyota in Williamsport, PA. I purchased a Beautiful 2021 Toyota Camry! Anyone who has tried to buy a car during these crazy economic times knows the selection and availabil PA. I purchased a Beautiful 2021 Toyota Camry! Anyone who has tried to buy a car during these crazy economic times knows the selection and availability of vehicles is slim! Jade Foltz was absolutely fantastic! He maintained contact with me and the car I was looking for was at the dealership within 2 weeks of my first visit! Everyone I worked with at this dealership from finance, sales, management, and the wonderful man who gave my new ride an extra shine, last minute, at the end of the day was friendly and considerate!! Give Jade a call!! You won’t believe how easy it is! More
My husband and I bought a 21 highlander. We had excellent service. Our dealers name was Jade Foltz. He was AMAZING! He was very straight forward and really got us everything we wanted! Thanks Jade! service. Our dealers name was Jade Foltz. He was AMAZING! He was very straight forward and really got us everything we wanted! Thanks Jade! More
Service was quick, knowledgeable and helpful. I bought a 21 Forunner and am pleased with it. My salesman that I dealt with was Hassan Maxwell, he,s a credit to the company. 21 Forunner and am pleased with it. My salesman that I dealt with was Hassan Maxwell, he,s a credit to the company. More
I just bought a 2021 Camry (XSE) Hybrid. I have gotten a ton of compliments. I LOVE it. Salesman was super helpful. He returned my calls, which is important to me. And he got me an offer that met my exp ton of compliments. I LOVE it. Salesman was super helpful. He returned my calls, which is important to me. And he got me an offer that met my expectations. I won't be dealing with Aubrey Alexander (Shamokin Dam, PA) any time soon. More
These two people are the biggest scams at this dealership, they never answer there phone after they do business with you, I would never recommend people to buy any car from this Ciocca Toyota deal dealership, they never answer there phone after they do business with you, I would never recommend people to buy any car from this Ciocca Toyota dealer. DO NOT DO BUSINESS WITH THESE SCAMMERS!!! I’ve been trying to get to this people about my for a month now, the operater keep putting me a voicemail, when I leave a voicemail nobody aver response to me. More
Just bought a beautiful new 2021 Highlander! The vehicle is fantastic! The sales manager had to locate this vehicle and I am very greatful that he was able to do that. Jessica Morris was so great to work w is fantastic! The sales manager had to locate this vehicle and I am very greatful that he was able to do that. Jessica Morris was so great to work with to buy the vehicle and she did a great job of showing me how to operate all the features! She helped me sync my phone and get my favorite contacts . I couldn’t ask for a better experience. Thank you all for helping me find an awesome ride! Best dealership I‘be ever worked with for a purchase. More
I recently had my Highlander checked over for a trip to Nevada. After $1,100 they said everything was good to go. Wrong. They are unresponsible, hurry get it done, should be their motto. Not happy Nevada. After $1,100 they said everything was good to go. Wrong. They are unresponsible, hurry get it done, should be their motto. Not happy More