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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
641 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 641 reviews

August 01, 2024

CIOCCA were very helpful in accommodating me to complete my required maintenance allowing us to continue on our journey. More

by drcarlbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We greatly appreciate you taking the time to let us know about your recent experience with our team! It was a pleasure to earn your business, and we're happy to hear that your service visit was accommodating! Safe travels!

July 30, 2024

I outstanding service, very helpful very knowledgeable. Thank you. The transportation back to my work was very helpful and very appreciated. More

by BRADSSMITH79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Brad, thank you for the wonderful review and rating! We are so pleased to hear that our team provided you with an outstanding service!

July 30, 2024

Clayton was very helpful and had my tire repaired quickly, even though I didn’t have an appointment. More

by drcarlbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey gave 5 star service
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Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with Clayton and out staff! Thank you, and have a fantastic day!

July 30, 2024

Great service, except when I purchased my car and received it, it wasn't cleaned. There is still trash and hair and dirt and grime in several areas of the car. More

by JSB29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

They change the oil and let me what other maintenance may be needed. They communicate very well More

by Mable Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

Hi Mable! Thank you for choosing us for your vehicle's maintenance and oil change! We appreciate your kind words and feedback for our service team!

July 25, 2024

Andrew is extremely friendly and provides great service! My car was ready right when he said it would be. More

by Jgplotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

We are so appreciative of your kind words and five-star rating! It was a pleasure to provide you with such great customer & vehicle service. Have a wonderful week!

July 22, 2024

The salesman we worked with was pleasant and seemed eager to help us with finalizing the purchase of the vehicle we were interested in. However, he was very inexperienced in helping us evaluate a lease versu More

by PATTERMJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Eveland
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Jul 23, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our sales team was able to help you evaluate your vehicle purchase decisions! We sincerely apologize for any confusions and frustrations caused on our end. If there is anything we can do to provide you with any further assistance, please let us know. We appreciate your honesty and feedback!

July 21, 2024

Everyone was very courteous and easy to work with. Best experience at a car dealership! More

by SUSAN8080
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Ciocca Toyota of Williamsport responded

Susan, we are so happy to hear that our team provided you with a courteous and easy vehicle buying experience! Thank you for taking the time to let us know we did a great job!

July 04, 2024

I love this dealership they always respectful and polite I forgot about appointment they able to reschedule without any issues and been really nice about it. They fix my car quick and got to me as soon as p More

by Hanna Whitmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hanna, we are so grateful for your wonderful review and rating! It's been such a pleasure to be able to help you and your vehicle! If there is anything we can do to further assist you, please do not hesitate to reach out!

July 04, 2024

I was having my interior and exterior detailed. I was very disappointed in the lack of cleanliness and dirt plus dirty f upholstery on both from t seat More

by SOMEONE933
Recommend Dealer
No
Employees Worked With
Tyler, he was very helpful
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Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that our detailing service did not meet the expectations that we have set for ourselves. We hope to have the opportunity to provide you with a five-star experience at your next visit.

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