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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
753 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 753 reviews

June 17, 2023

When I take my 2022 Toyota Chr to Cioccas for servicing, everyone there is always so friendly I would recommend them to anyone who wants to purchase a vehichle More

by GMANGLE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lockard
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, GMANGLE1960! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Jun 19, 2023 -

GMANGLE1960 responded

Your welcome very much

June 17, 2023

Personnel were friendly and willing to take time with me to explain what needed to be done! More

by lmagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Imagent! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 17, 2023

Service received is world class and far above the service I have ever received from a dealership. More

by HEATHERMUTHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Heather! Please let us know if we can do anything else to help!

June 17, 2023

I have always received great service consistently. Service Personnel are top-notch and the repairs are done right. More

by jtburns33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, jtburns33! Our whole team really appreciates it! Please let us know if we can help with anything else.

June 16, 2023

Everyone there is friendly and polite. Had a problem with the appointment. Way over time scheduled. More

by CHERYLEHILL1953
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

Hi Cherylehill1953, thank you for the review. We apologize for the wait time and any inconvenience this may have caused you. We are working to improve our servicing times and communication with our customers.

June 16, 2023

First time to this dealership for service for my truck and did a good job. More

by b.rclark316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, B.rclark316! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 16, 2023

Clayton the service manager was very helpful And polite and professional. Facility is clean and pleasant More

by AMITABHAMITRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Amita! If there is anything else we can do to help just let us know! Have a great day!

June 16, 2023

Appointment are ver convenient for me . Service rep Andrew is very friendly and knowledgeable. He gets me right in and is good on the service time that he tells me More

by KATHYHARMAN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Savage
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Kathy! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 24, 2023

I reallt loved the salesperson Marissa! She was very friendly, helpful, and patient. I'm glad we worked with her. More

by I z z y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
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May 30, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear you enjoyed your experience and working with Marissa! Please let us know if we can be of further assistance to you.

May 23, 2023

Marissa and team were wonderful to work with. Everything they said they would do they did! More

by richelefisk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
May 30, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

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