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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
753 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 753 reviews

June 21, 2023

Very disappointing that there was no owner manual in the car . I guess it was to much to ask for one . I got no response to get help with this problem. I’m VERY DISAPPOINTED! More

by DOUGBOHART.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Willets
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim willets, Nate Ahearn
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Jun 21, 2023 -

Ciocca Toyota of Williamsport responded

Hello! This is John Broome, the General Manager of Ciocca Toyota! This is the first i am hearing of this scenario and i am happy to make sure you get one! Sorry for any inconvenience, please call my cell phone @ 570-279-1053 at your earliset convenience! thanks!!

June 20, 2023

Went to see what the waitlist for a hybrid Camry was. They had an SE Nightshade on the lot. Marissa took me for a test drive and helped my wife and I get a good deal on it and get more for our trade than More

by schu2470
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Marissa Tomasella
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Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Schu2470, thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

June 20, 2023

Good communication. Really appreciated the inspection video. My only complaint was the 3.5 hour wait time. More

by MMCGUIRE7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Strange
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Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for the review, MCCGUIRE7. We are happy you enjoyed the communication and inspection video. We apologize for the wait time, we are working diligently to cut down on that and provide the best experience possible for our customers!

June 20, 2023

Andy was so more than helpful, he fit me in, alleviated my concerns and I was very grateful More

by LEEHORN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy strange
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Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Hi LEEHORN, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

June 20, 2023

It has been a good experience overall. Staff seem caring. Facility is clean and well taken care of. More

by SCOTTY41090
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Scotty, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 20, 2023

I always love going to this dealership, the people there are always friendly and welcoming and honestly I wouldn't buy a car from anyone else. More

by DANIELMJAMES69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange , Marissa Tomasella
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Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Hi Daniel. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 20, 2023

Very pleasant to deal with. The gentleman who took in my vehicle was very courteous and explained everything they were supposed to do during my visit More

by BOZ357
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

June 20, 2023

I thought it took a little to long to get my truck back other wise the service was great More

by VERIFIED
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kory Eck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broome, Phil Holter, Nate Ahearn
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Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

We are happy to hear the service was great, but we apologize for the wait during your visit! We are currently working to cut down on the wait time and improve the experience for all of our customers!

June 19, 2023

Great deal on my new Camry. Very friendly staff. Went the extra mile to deliver my car in a timely manner. Very pleased with Ciocca Toyota of Williamsport. More

by PASTORSTANJ
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Eric Lehman, Nate Ahearn
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Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

PASTORSTANJ, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

June 18, 2023

This car buying experience was so much better than some past ones. From start to finish everyone was great to work with and did everything they could to make the process as easy as possible! More

by JESSIAROSE1419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lehman
Report | Print
Jun 19, 2023 -

Ciocca Toyota of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

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