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Ciocca Toyota of Williamsport
Muncy, PA
753 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today!
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday 8:00 AM
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Showing 753 reviews
June 22, 2023
Customer/service tech communications need improvement. Lacking that communications, customer used the internet to diagnose the problem for the service department. Two visits were required to effect the re Lacking that communications, customer used the internet to diagnose the problem for the service department. Two visits were required to effect the required maintenance as none of the parts were in stock. On both visits, the vehicle was returned to the customer with dirty smudge marks on the leather driver's side seat and center console. When pointed out to the service rep, there was no offer to clean the seat or center console. A long time ago in a land far away and under previous ownership, protective seat and floor mat covers were installed during service. To be fair, this service experience was not typical of the quality care I've experienced in the past. There is however an old adage that first and last impressions are what people really remember. More
by JAGER65
Verified CustomerEmployees Worked With
June 22, 2023
This dealership gives me great opportunities for inspections and other maintenance services as they become available. . Your crew has helped me solve issues that I'm not understanding of. Cioc inspections and other maintenance services as they become available. . Your crew has helped me solve issues that I'm not understanding of. Ciocca is a great place to go for service. I'm glad I chose them More
by HICKSDENISE96
Employees Worked With
Andy Strange
June 22, 2023
Quick service, was only there for an hour for a diagnostic check, they gave me a 33% discount on their minimum charge because it was a simple problem, couldn’t be happier diagnostic check, they gave me a 33% discount on their minimum charge because it was a simple problem, couldn’t be happier More
by Kat
Employees Worked With
June 22, 2023
Outstanding customer service for a dealership that is coming back from hardships of Covid. Not all issues with the truck have been addressed as the truck needed to have be tested driven to find an audibl coming back from hardships of Covid. Not all issues with the truck have been addressed as the truck needed to have be tested driven to find an audible issue. Overall the service was wonderful for the 6 hrs waited. More
by SUSAN_SEYMOUR
Employees Worked With
Andrew Strange
June 21, 2023
Very Happy! ! Fabulous!! Everything is now up to date Thank You so much!! We are very Hapy!! Thanks again ❤️ ! Fabulous!! Everything is now up to date Thank You so much!! We are very Hapy!! Thanks again ❤️ More
by zippymisty
Employees Worked With
Other Employees :
John Broome, Phil Holter, Nate Ahearn
June 21, 2023
Everyone was very professional and answerred all our questions. The wait was shorter than expected and the work done was exactly as we ordered. questions. The wait was shorter than expected and the work done was exactly as we ordered. More
by NAVYMCPO
June 21, 2023
Service department has been great for both our Tundra and Rav. They get us in when we want and get us back on the road in a timely fashion. Rav. They get us in when we want and get us back on the road in a timely fashion. More
by brad.larson1962
Employees Worked With
