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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

November 15, 2024

Don’t know the name of it the service tech who checked me in, but he as was so helpful! Did not have my current insurance card or registration in my car, so he was able to get copies of both for me while my More

by PSCOTT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had such a positive experience with our service team. It's great to know that our staff went the extra mile to assist you with your insurance and registration. We strive to provide excellent customer service, and we're glad we could meet your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

November 14, 2024

The toyota ciocca wasn't exactly terrible but ciocca all around is both my wife and myself tried getting the vehicle i purchased from ciocca chevy in Quakertown fixed we made calls for 3 weeks trying to get More

by shakejones2
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kory Eck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for your negative experience with us! We understand that your experience with other Ciocca dealerships has been frustrating. We want to assure you that we strive to provide excellent customer service at Ciocca Toyota of Williamsport. If you have any issues or concerns with your vehicle, please don't hesitate to reach out to our service department. We're committed to resolving any problems promptly and professionally. We appreciate your feedback and hope you'll give us another chance to provide a better experience.

November 14, 2024

Very kind and knowledge staff! Clean and friendly environment! Wait time was good and I was kept informed of what was going on with my vehicle! Thanks guys! More

by TAKER36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We’re thrilled to hear that you had a positive experience at Ciocca Toyota of Williamsport. It's great to know our staff was kind, knowledgeable, and efficient. We appreciate your kind words about the clean and friendly environment. Our team works hard to keep our customers informed throughout the service process, and we're glad that we were able to keep you updated on your vehicle. Thank you again for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

November 13, 2024

Worked a great deal on a 2020 WRX for me. Very easy to work with and didn't try anything crazy, straight forward and helpful. More

by Colerb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words about our team. Our goal is to provide a transparent and hassle-free car-buying experience. We're glad we could help you find the perfect WRX. Thank you for choosing Ciocca Toyota of Williamsport!

November 13, 2024

I was very satisfied with the service department and sales department. They all were very professional. More

by EDEIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had a great experience with our team. It’s our pleasure to provide excellent service, and we're glad we could meet your expectations. If you have any other questions or needs, please don't hesitate to contact us. Thank you for choosing Ciocca Toyota of Williamsport.

November 13, 2024

Only complaint is the sloppy work putting on the tags. They are ripped and the work does not show care. More

by trkinneysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for the poor quality of the tag installation. We appreciate you bringing this to our attention. It's certainly not the level of service we strive to provide. We'll address this issue with our team to ensure future installations are done with the utmost care.

November 13, 2024

Quality serivw and friendly professional staff. A short conversation about relection results had me annoyed but was quality. More

by Forrest McLean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trumper employee, I won't give name. Never had problem before
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear you had a positive experience with our team. We strive to provide excellent customer service and a friendly atmosphere. We apologize if you felt annoyed during the conversation about the reflection results. We'll use your feedback to improve our communication and ensure future interactions are more positive. Thank you for choosing Ciocca Toyota of Williamsport.

November 13, 2024

They provided very professional and prompt service with excellent communication. Andrew was knowledgeable and personable. More

by Mtrumpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to hear about your positive experience! It’s wonderful to know that Andrew provided such excellent service. We strive to provide top-notch customer service, and we’re glad we could meet your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

November 13, 2024

Everyone associated with my experience was great! The inspection took a little extra time because a part had to be replaced, but the wait was well worth it. Thanks for everything. More

by JARCHER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician, whose name I don't have in front of me now. Please see the explanatory video which was sent to my email.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your patience and understanding! We’re glad to hear that your experience was positive, despite the unexpected delay. Our team strives to provide timely and quality service. Thank you for choosing Ciocca Toyota of Williamsport.

November 11, 2024

Great to deal with and not pushy, they want to find what is right for you! More

by Sherri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elise Rieker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

We’re thrilled to hear that you had a great experience with our team! Our goal is to provide a low-pressure, customer-focused approach. We appreciate your business and look forward to serving you again in the future.

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