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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
767 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 767 reviews

November 01, 2024

It was very nice for you to pick up the car. That helps a lot. Thank you. More

by WALLACE.JEFFRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted that our car pick-up service made your experience more convenient. We strive to go the extra mile for our customers, and we're glad we were able to assist you.

October 31, 2024

Just bought new car and Travis Reese was very helpful and friendly. He even helped me twice since purchase when I stopped for more questions about all the technology I am unfamiliar with using. More

by DOTR24
Recommend Dealer
Yes
Employees Worked With
Clayton Reese 5star
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear that Travis provided you with excellent service, even after your purchase. It's wonderful to know that his dedication to customer satisfaction made a positive impression on you.

October 30, 2024

No issues with the quality of service I received! Everything was good. I just wish the dealership was closer to Williamsport than it is. More

by PDSALAMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback on the dealership's location. While we may not be the closest dealership, we strive to make the drive worthwhile by providing exceptional service and competitive pricing.

October 30, 2024

Got my vehicle in quick , did the work ina timely manner and were very thorough . Andrew Strange was great to work with ! More

by Tkowal62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Nov 02, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that Andrew provided you with excellent service. Our team strives to provide efficient and effective service, and we're glad we were able to meet your needs.

October 30, 2024

The service was excellent and the advisor, Travis Hess, was very knowledgeable and professional. I will definitely come back to this Dealership / Service Center. More

by MARQUEZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that Travis provided such excellent service. We appreciate your kind words and are glad you had a positive experience. We look forward to serving you again in the future!

October 29, 2024

After a rough buying experience, that was eventually resolved, the service department was fantastic. Kind, helpful folks that upheld our appointment time and had the vehicle done in a reasonable time, u More

by kriggle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joelan May, Spencer Wagner
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback. We're glad to hear that our service department was able to provide a positive experience, especially after a challenging buying experience. We're committed to providing top-notch service, and we'll continue to strive for excellence. Thank you for your business!

October 29, 2024

Andy Strange is the guy to go to for all service needs. Not to take away from the others but Andy always does good and treats customers right More

by BRITTANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Strange
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

At Ciocca Toyota of Williamsport, we're committed to providing exceptional customer service. We're delighted to know that Andy has exceeded your expectations. We'll continue to train our team to deliver the highest level of service.

October 27, 2024

Bad service, dishonesty/deceit everywhere. Nice and “honest” when they’re selling, but then you’re trapped. Once they sell, your dirt to them. I have trouble getting my oil changed in one bus More

by Logan Daley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange, absolutely incompetent. Clayton, Bold faced liar. Failed to see how his lies, and idea that he knew everything, almost had a multiple hour long chain reaction in my life.
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

We sincerely apologize for your negative experience. Your feedback is crucial to us as we strive to improve our services. We're committed to providing exceptional customer service to every customer. We understand your frustration regarding the oil change and the overall experience. We'll investigate this matter to determine what went wrong and take appropriate steps to prevent similar issues in the future. If you're willing to provide more details about your specific experience, please reach out to our dealership directly. We'd be happy to discuss this further and work towards resolving any issues you may have. Thank you for bringing this to our attention. We value your business and hope to have the opportunity to regain your trust.

October 27, 2024

Customer Service is excellent! Staff is personable and capable! Dealership is excellent. Purchased several cars from this dealship. More

by JRYAN2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Banzhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

At Ciocca Toyota of Williamsport, our goal is to provide outstanding customer service. We're delighted to know that our staff has exceeded your expectations. Thank you for your continued loyalty and for choosing us for your automotive needs.

October 26, 2024

The staff is friendly, courteous, quick to respond questions. They were able to find me a loaner car to use while my car was being repaired. More

by Ashley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for the great review! We're happy to hear that our staff was helpful and friendly. We hope your car repair went smoothly, and we're glad we could provide you with a loaner car to make things easier!

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