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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
751 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 751 reviews

January 19, 2024

Work was done promptly and all repairs/replacements are working perfectly. The staff did a good job keeping us informed during the process. All in all a positive outcome. More

by Weschreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Weschreck! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 19, 2024

Great service. All questions were answered. Nice personality of all those encountered . Honest assessment and great video that shows you what was the problem and p More

by commanderdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of gentleman’s name but he was SUPER
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Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 19, 2024

Everyone was very friendly and professional. They were wonderful to help minimize the anxiety of buying a new car! Great experience More

by TMCOOPER82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 18, 2024

They always do a good job and let me know how things are going I am always satisfied More

by CRISTA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Crista! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 18, 2024

Andy was welcoming and gave me great advice on my car. He was very complimentary as well. Everything was completed timely. Only request is to have more than fruit sticks for a snack😊 More

by scottjmcdevitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in the service dept
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 18, 2024

As always I have received excellent care for my car with my 20,000 mile checkup, oil change, tire rotation, fluids checked, brakes too plus a state inspection and emissions test plus care wash in 1 hour 30 More

by CHYBEAR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew my service advisor was super!
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 18, 2024

This dealership was nice to myself and my husband as soon as we walked through the door. Very knowledgeable about their products and wants to make sure we were both taken care of. More

by FRYERJD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 18, 2024

Good service, polite. But after every service my tile warning light comes on and I need to check the air pressure and add air. More

by SUSAN17701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for your experience with us, Susan. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (570) 323-4683 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

January 18, 2024

Very courteous and kept informed. Service manager was very helpful and polite gave us regular updates More

by MORRIS_WL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 18, 2024

They were prompt and thorough. The facility was clean. It was easy to make an appointment. More

by Lsimon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralphina Moccia
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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