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Ciocca Toyota of Williamsport

Muncy, PA

4.6
644 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 644 reviews

October 27, 2023

It was a great experience for buying my car on Oct 24, 2023. Mr. Eric Lehman was the person, who walked through the whole process from selecting the car as well as getting my insurance. Manager Mr. Kori More

by sbiswas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lehman, Nate Ahearn
Oct 27, 2023 -

sbiswas responded

na

Oct 27, 2023 -

sbiswas responded

Great Work! Well done!

October 02, 2023

My experience during the buying process was a very good one. Ralphina was incredibly helpful and so easy to work with. There was no pressure at any time as I tried to determine which vehicle best suited me More

by Elizabeth Bickhart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralphina Moccia
Oct 03, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

Oct 03, 2023 -

Elizabeth Bickhart responded

Thank you! I absolutely love my RAV4 Hybrid!

September 29, 2023

It is the closest and most convenient Toyota dealership to my home to buy and trade. More

by JVANDINE1750
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Willets
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lockard, Nate Ahearn
Sep 29, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, JVANDINE! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 06, 2023

We have had great service at Ciocca & specifically Andrew as our technician. He’s very professional & informative. He’s also clean, we never get back into our vehicle smelling or seeing grime or oil spots wh More

by Benchmarkcabinetry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Benchmarkcabinetry! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 05, 2023

Tim was the most genuinely friendly, and professional (you can be both if your try!!)sales person I have ever dealt with! And all of the people I came into contact with at Ciocca were awesome! The servi More

by Ellen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Ahearn
Sep 05, 2023 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience, Ellen! Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 01, 2023

All personnel that I spoke with, were very friendly, courteous and professional. Answered all my questions. More

by LAINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of service reps name., Ralphina Moccia, Eric Lehman
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Laine! Our team really appreciates it! Let us know if we can help with anything else!

August 31, 2023

Helpful, courteous, engaging, and welcoming. Ralphina has done an amazing job handling this deal. I look forward to working with her in the future. More

by VAUGHNB72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter, Ralphina Moccia, Nate Ahearn
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 31, 2023

The younger guys were great but dealerships are definitely way too over priced so there's only so much good I can say. More

by alexa_119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Hi Alexa, thank you for the kind words regarding our team. We apologize if you feel our pricing is too high. We will review your comments with our management team in order to stay competitively priced.

August 30, 2023

We can't stress enough what a pleasure it was to work with Tim Willets and Braydon Cross when purchasing our latest vehicle from Ciocca Toyota of Williamsport. From start to finish, the process was enjoy More

by stamper31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 28, 2023

Overcharging on everything they can. My car inspection this year was 150+ and all I needed was windshield wipers. 63 dollars for wipers. I doubt any store price would be even more than 1 More

by JDPALMATIER1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Ciocca Toyota of Williamsport responded

We apologize for your experience with us, JD. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (570) 323-4683 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

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