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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

November 26, 2024

I appreciate the kindness that Joelan and the technicians showed to me. Imy car broke down on route to Ithaca to see my 103 year old mom from Atlanta. I received a warm welcome and the ability to continue o More

by juliesculpter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joelan
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Nov 29, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad we could help you during your difficult time. It's moments like these that truly highlight the importance of providing exceptional customer service. We're grateful that Joelan and the team were able to assist you and ensure you could continue your journey. Thank you for choosing Ciocca Toyota of Williamsport. We wish you and your family all the best.

November 26, 2024

I find the service department at this dealership honest, fair, reasonably priced. Well they repair cost may not be the cheapest, they know what they're doing with their brand. More

by jtburns33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Spencer Wagner
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Nov 29, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your positive feedback about our service department. It's important to us that our customers feel confident in the work we do. We strive to provide fair pricing and quality service. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to continuing to serve you.

November 25, 2024

I had a great experience with Ciocca Toyota of Williamsport! I had my brakes, rotors, and tires replaced, super efficiently and for a great price! More

by MMK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange - 10/10 he was so helpful throughout the whole process!
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Nov 29, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had a great experience at Ciocca Toyota of Williamsport! We strive to provide top-notch service and competitive pricing. Thank you for choosing us for your automotive needs. We look forward to serving you again in the future!

November 23, 2024

They do good work and provide timely updates. The dealership is clean and comfortable. They even pick up and drop off your car which is super convenient. More

by daniel.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that you appreciate our timely service and convenient pick-up and delivery service. Our team strives to provide a positive experience, and we're happy to know that our dealership's cleanliness and comfort contributed to your satisfaction. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

November 22, 2024

Some issues with the srvice dept. ..following change to Ciocca..but no issies last year or two. More

by TUBATREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback. We understand that changes can sometimes lead to adjustments and potential hiccups. We're committed to continuously improving our service, and we apologize for any inconvenience you may have experienced. We encourage you to reach out to directly to discuss your concerns in more detail. We will work to address any issues and ensure a positive experience in the future. Thank you for your feedback. We hope to continue providing you with excellent service.

November 22, 2024

Always friendly and keeps you informed throughout your appt and the mechanics do a good job. More

by CANNEWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words! It's great to know that our staff is friendly and keeps you informed throughout the service process. Our mechanics strive to provide quality service, and we're glad to hear that their work meets your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

November 22, 2024

I was very pleased with their service and they picked up my car and drove it back home. Thank you More

by sklittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that you were pleased with our service. It's great to know that our complimentary pick-up and delivery service added convenience to your experience. Thank you for choosing Ciocca Toyota of Williamsport.

November 22, 2024

Joelan May was the service person with whom I interacted. I was greatly impressed with his attitude and his interactions. He was open and honest and treated me with respect and with a caring manner. He ans More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had such a positive experience with Joelan. It's wonderful to know that he was so helpful, respectful, and caring. We're proud to have such dedicated team members. We appreciate your kind words about our shuttle driver and the home delivery service. We strive to provide excellent customer service, and we're glad we met your expectations. While we understand that car repairs can be inconvenient and costly, we hope that your overall experience was positive. Thank you for choosing Ciocca Toyota of Williamsport.

November 21, 2024

Travis Hess is pleasant and professional. Hr verified the scheduled work to be done. He kept me informed. More

by grittle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that you had a positive experience with Travis. It's great to know that he was professional and kept you informed throughout the service process. We strive to provide excellent customer service, and we're happy to know we met your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

November 21, 2024

Well, organized and friendly staff. Very customer accommodating. Clean waiting room . I like the connection with the app on my phone . More

by Teeitup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your positive feedback! We're glad to hear that you found our staff friendly and accommodating. Our goal is to provide a seamless and positive experience for our customers, and it's great to know that our app and clean waiting room contributed to your satisfaction. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

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