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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
641 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 641 reviews

August 20, 2024

Tim Willets and Nathan Folmar went out of their way to make our buying experience with Ciocca a pleasurable one. More

by hkboyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review and rating! We are so happy to hear that Tim & Nathan went out of their way to make your vehicle buying experience a pleasurable one! Please let us know if we can assist you further in any way!

August 18, 2024

We stopped at both the Toyota and Honda Dealerships. There was no comparison. Richard Eveland was tentative, friendly and thorough. More

by CBomboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Eveland
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Aug 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know about your positive experience with us! We're so happy to hear that our team was tentative, friendly and thorough! It was a pleasure to be able to help you!

August 17, 2024

Service was excellent. Brought car back for a part post car repair. Service was done in 2 hours like mentioned. Inspection done as well. Always great service. Thank you And More

by RESP2705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew. You don’t have any fellas that check people in.
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Aug 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know about your recent service experience with our team. We're happy to hear that we were able to complete your vehicle's service in a timely manner! If there is anything we can do to further assist you, please let us know!

August 17, 2024

My car was driven back to California by a professional driver. When my car arrived it was leaking oil. Upon the inspection by my mechanic it turned out that the drain plug was never tightened and was just More

by jhartcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to provide us with this feedback, we have passed it along to our Service Manager so that he is aware of the situation!

August 16, 2024

Did not. Solve the problem. I will be contacting Toyota personally to get this problem resolved. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

We're sorry to hear that we were not able to provide you with a more positive service experience. We have passed this along to our management team to further look into.

August 16, 2024

Very pleased with sales personal. Have had a great experiences with the service department personal . More

by DJM555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Holder
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Aug 18, 2024 -

Ciocca Toyota of Williamsport responded

We greatly appreciate you taking the time to let us know that our team was able to provide you with a great experience! It was a pleasure to be able to help you! Please let us know if there is anything we can do to further assist you!

August 16, 2024

The staff were kind and attentive. I was unhappy with the cleanliness of the used vehicle purchased and they scheduled a detailing early the following week. The service was top notch! More

by mflexer12
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that we did not meet your expectations regarding your vehicle's cleanliness upon purchase. We're pleased to hear that we were able to get it detailed, and provide you with top-notch service!

August 15, 2024

Very nice service people ! They take care of their customers. I would recommend this dealership to people. More

by KIMKIESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Kim, thank you for the wonderful review and rating! We are so happy to hear that you received five-star customer service from our team! It was a pleasure to be able to help you!

August 15, 2024

The service representative was very nice. I appreciated the updates, as well. The two people with whom I was in contact were efficient and professional. Thank you very much! More

by estein7576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! Thank you for taking the time to let us know that our customer service representative was very nice, and provided you with updates in regards to you vehicle's status. We greatly appreciate your positive review and rating!

August 15, 2024

I had a flat tire and they got me in immediately, without even having an appt and i was out of there within an hour! More

by Tes16162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton in service
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Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to hear that we were able to get your flat tire repaired in a timely manner, and get you back on the road safe! We greatly appreciate your five-star rating and review!

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