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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
644 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 644 reviews

January 17, 2024

The service was good from the check in to the service department and check out More

by laubachken3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Ken! Our entire team really appreciates it! Let us know if we can help with anything else!

January 17, 2024

Service associate and technician were very courteous, and kept me informed.Work seemed to be done well, and in a timely manner. More

by 47RPARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew service, Phil Holter
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Rparmer! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

January 17, 2024

Excellent, professional and courteous staff. They scheduled my service on short notice and completed it quickly and efficiently. More

by ALN843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 17, 2024

Always schedules at my convenience and dies not charge for unnecessary work. Pleased with the service I get y there More

by powell_calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Banzhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Calvin, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

As in the past, Andrew Strange took good honest care of us. Very pleased with our experience More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Ron, thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience with our service department!

January 17, 2024

Everything went smoothly and right on time. I was surprised to receive a follow-up call. Thanks Don Phillips 1/17/24 More

by don1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know any names
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 17, 2024

I am satisfied with the services that I received. Everything goes smooth and usually without any problem. More

by DUYAN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralphina Moccia, Eric Lehman, Riley Heidenthal, Robert Shope
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, Duyan! We are so glad to hear you are satisfied, and everything went smooth for you!

January 17, 2024

I leased a 2023 Tacoma last February. The staff made it easy. Sales manager Phil made the transaction easy! More

by ABESTAUFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter, Ralphina Moccia
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

January 17, 2024

It has very friendly knowledgeable staff who want to do right by the customers. I like the dealership. More

by CRBPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

CRBPAM, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

The dealership communicated in an open and honest way. They respect the input and opinion of the buyer. More

by grittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter, Ralphina Moccia
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

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