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Ciocca Toyota of Williamsport

Muncy, PA

4.6
644 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 644 reviews

January 17, 2024

This dealership does a great job. They get you in as quickly as they can. I would refer them to a friend. More

by JMMSRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, JMMSRM! We're always here to help if anything else comes up!

January 17, 2024

They are very up front about what needs to be done now or later I appreciate that More

by S.LITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, S.Little! If there is anything else we can do to help just let us know! Have a great day!

January 17, 2024

Service is excellent: professional, polite, personal. Customer waiting area is lousy; bring your own book, or leave vehicle and request a call when ready. (If you live at a distance, don't rely on vehic More

by ablesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone reception needs improvement
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind review of our service department. We apologize if you feel our waiting area, as well as our vehicle pickup services are not up to par. We will review your comments with our team to provide a better experience for our customers. We appreciate your feedback.

January 17, 2024

This Rav4 is the 1st New Toyota we’ve ever owned. They explained all the functions of the car when we bought it. So far regular maintenance appointments have been easy to make and are completed in a More

by DEJABOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

January 17, 2024

Service attendant was very professional, and answered all my questions. Service was completed in a timely manner which corrected the issue 100%. All interfaces with staff was excellent. More

by CGSTUTZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2024

The service department is very polite, appointments were easy to schedule, and the waiting area was pleasant. More

by FAYEMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, Fayemh! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 17, 2024

A great place to get work done. always respectful and friendly have never had a problem. More

by SLCONAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Slconahan! Please let us know if we can do anything else to help!

January 17, 2024

They were very professional and on time! I was the first appt of the day! I was comfortable in the waiting room! I will definately be back for my services! More

by Jma4764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

We were in looking for a specific car and color and style and Ciocca Toyota found me what I wanted. Thank you. More

by DAWNJONKENZEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

January 17, 2024

Nice dealership, the sales staff were very knowledgeable and very helpful. The service department is well organized and gets things done quickly. Would buy from them again. More

by JAB_420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Jab! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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