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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

December 04, 2024

Service was started and completed within timeframe given. Everyone was polite and wanted to make sure we were satisfied and if there was anything else they could do for us. Overall excellent customer serv More

by sjshady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's great to know that our team was able to meet your expectations. We strive to provide excellent customer service and efficient service, and we're glad we were able to deliver. Thank you again for choosing Ciocca Toyota of Williamsport.

December 03, 2024

Courteous service done in a timely fashion. No pressure to complete extra service recommendations. Even received an appraisal on our vehicle while there. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Dec 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your review! We're glad you experienced courteous and timely service with no pressure for additional recommendations. It’s great to hear you were able to get an appraisal as well—thank you for choosing us!

December 03, 2024

Brennan was authentic and genuine throughout the purchase. This made buying our truck much better. More

by RAIDERNATION63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We're thrilled to hear that Brennan's authenticity and genuine approach made your truck-buying experience so positive. Enjoy your new truck, and we’re here whenever you need us!

December 02, 2024

Ciocca service center is extremely friendly and clean. Courteous employees and very comfortable waiting area. A smooth operation from the time I arrived through payment time and on. More

by WENGEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words about our service center. We hope to continue providing you with exceptional service in the future. Please don't hesitate to contact us for any of your automotive needs.

Dec 03, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind words! We're so glad you had a positive experience with Conrad and our team. We look forward to serving you again in the future.

December 01, 2024

Conrad was a pleasure to work with, he went above and beyond to help us in making our purchase. He was not pushy at all, but had a very knowledgeable manner. He listened to my husband and myself wants i More

by HARTGEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conrad Mosier
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Dec 03, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that Conrad provided such a positive experience. It's our commitment to ensure every customer has a fantastic experience, and we're glad we were able to meet your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

December 01, 2024

Very friendly and welcoming. I felt very comfortable working with Brad. Would recommend him anytime. More

by HARTGEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words about Brad and our service. We hope to continue providing you with exceptional service in the future. Please don't hesitate to contact us for any of your automotive needs.

Dec 03, 2024 -

Ciocca Toyota of Williamsport responded

Hi Hartgem, thank you for taking the time to leave a review for us at Ciocca Toyota of Williamsport. We're happy we could meet your expectations and provide you with a wonderful customer service experience!

November 30, 2024

Great and friendly place! Felt welcome and had my best interest in mind. Conrad was very helpful and great to work with! More

by Dpequignot15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Mosier
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Dec 03, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that you felt welcome and valued at Ciocca Toyota of Williamsport. It's our commitment to ensure every customer has a fantastic experience. Thank you for choosing us and for recognizing Conrad's hard work.

Dec 03, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words about Conrad and our team. We hope to have the opportunity to serve you again in the future, whether it's for your next vehicle purchase or routine maintenance.

November 28, 2024

I had a great experience with Toyota of Williamsport and my sales person Brennan Hartman. My family and I will be back! More

by HARTMANSX6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you and your family had a great experience with Brennan and Ciocca Toyota of Williamsport. We look forward to serving you again in the future!

November 26, 2024

They do great work and are always making sure that my car is safe to drive. More

by pickard.paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your kind words! It's our pleasure to ensure your vehicle is always safe and reliable. Thank you for trusting Ciocca Toyota of Williamsport. We look forward to continuing to serve you.

November 26, 2024

The service advisor Joelan May, was very courteous and kept me informed on the progress of my service call. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
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Nov 29, 2024 -

Ciocca Toyota of Williamsport responded

We're glad to hear that Joelan provided excellent customer service. We strive to keep our customers informed and satisfied throughout the service process. Thank you for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

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