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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
642 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 642 reviews

February 10, 2024

Prompt service, courteous staff, recommendations were made for additional services, but I didn't feel pressured to buy anything extra. Was nice getting a free car wash and appraisal for my car as well! More

by MNEWCOMER2
Recommend Dealer
Yes
Employees Worked With
Clayton
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

February 09, 2024

For the most part is was ok. I sat in the waiting room for over 2 hours and no one came to me to let me know the status of my service. More

by LAC3
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Hi LAC, thank you for the review of our service department. We apologize for the wait you had to experience as well as no one letting you know your vehicles status. If you would like to discuss anything more, please reach out to a manager at (570) 323-4683.

February 07, 2024

Great experience Everyone was very nice and extremely helpful and knowledgeable The service was good. More

by SWENZEL
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 06, 2024

Great experience, appreciate everyone communicating frequently and working with me from a long distance. Assured me the van would be available for Saturday morning. Gave me a great price on the van , b More

by TAMMGRUB
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Engleman
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

February 06, 2024

Andrew was very helpful and clear in explaining the necessary information. Very polite and accommodating. More

by KNAUTH
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, KNAUTH! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 06, 2024

Very helpful Very helpful and also professional Would recommend anyone to work with her She was very respectful More

by ACAGLE1985
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

February 06, 2024

Love it. The staff is so helpful and friendly. Answered all our questions. Great care. More

by RUSTYNTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 06, 2024

Great service. Great service, was informed about problems that need addressing Will go back when battery recall comes out More

by MV456
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, MV! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 06, 2024

Nice atmosphere refreshment only complaint is I did have a apportionment and I was there 2 hours to wait More

by tayrton74
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Hi tayrton, thank you for the review of our service department. We apologize for the wait even though you had an appointment. If you would like to discuss anything more, please reach out to a manager at (570) 323-4683.

February 06, 2024

Did the work I asked for in a timely manner Very professional people to work with More

by WJSTINGER
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, WJSTINGER! Please let us know if we can do anything else to help!

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