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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
642 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 642 reviews

February 22, 2024

Clayton was very nice and professional The prices seemed hi for me I will be going else where for routine maintenance. I mean $90 for an oil change and $50 for greasing 6 fittings is crazy! More

by TJVENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton, Ralphina Moccia
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Feb 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the review, TJ. We apologize if you feel our pricing is too high. We will review your comments with our team to ensure our pricing is as competitive as possible.

February 21, 2024

First of all, Ciocca scheduled my appointment quickly and worked within my limited schedule. Andrew was courteous, and patiently explained the problem with my hitch (which I mistakenly thought was the car's More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Feb 22, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Ellen! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 20, 2024

Really enjoy working with Andrew Strange. Very personable and honest. Pleased with our service at Ciocca. More

by esandpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Feb 21, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 20, 2024

Greeted warmly, explained what they were going to do, didn't take to long Good job More

by PRCOOP
Recommend Dealer
Yes
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Feb 21, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, PRCOOP! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 14, 2024

Very cooperative and courteous. Wanted to make sure our needs were met. Made the process very easy and simple. More

by BUSTER327
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Engleman
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Feb 16, 2024 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

February 14, 2024

Friendly and timely My experience at the dealership was very friendly and conscientious of my time More

by RMoccia
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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February 12, 2024

Work was completed as planned. Work was done efficiently and very cost conscious. Very good experience and outcome More

by grittle
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Harold Stone
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Feb 12, 2024 -

grittle responded

Yes

Feb 12, 2024 -

grittle responded

Yes

February 12, 2024

Very friendly. They let you know what is happening to your vehicle. If it needs something or not. More

by DLBPHR01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, DLBPHR! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 12, 2024

It was a great experience Very fast and easy and very informative about my vehicle More

by Ivette_torres
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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Feb 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 11, 2024

Transmission failed. Replaced transmission. Communication excellent. Worked with extended warranty company and arrange placement transmission and installation. More

by Rwilson7064
Recommend Dealer
Yes
Employees Worked With
Travis
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Rwilson, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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