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Ciocca Toyota of Williamsport
Muncy, PA
642 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today!
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday 8:00 AM
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Showing 642 reviews
March 28, 2024
They did a fine job keeping me informed. The only problem I have is they send too many automatic text about scheduling an appointment time and if I need financing a little too much of that s The only problem I have is they send too many automatic text about scheduling an appointment time and if I need financing a little too much of that stuff. More
by Albertsonclyde
Employees Worked With
Hess
March 27, 2024
I can't thank Brennan at Ciocca Toyota enough for his outstanding customer service!! I had been searching nationwide for months for a 22 Toyota Highlander XLE. On a couple of occasions I was close to ma outstanding customer service!! I had been searching nationwide for months for a 22 Toyota Highlander XLE. On a couple of occasions I was close to making the purchase with different dealerships but had very disappointing outcomes due to being long distance and out of state. I had reached a point I was ready to change my search and settle for something other than a Toyota. My luck changed when I finally located my vehicle at Ciocca Toyota and began working with Brennan and the team (Nathan and Braydon). Brennan quickly put my concerns with purchasing a vehicle long distance and out of state to rest. He was very understanding and patient with answering my questions. When I didn't expect him to answer my texts after hours, Brennan replied. We're so happy with our Highlander and our experience with you and Ciocca Toyota. Thanks again Brennan! More
by kdonnici
March 25, 2024
Nice folks. Prices too high. Estimates covered much that proved to be unnecessary. It was ridiculous. Why would I go back there unless the car has an issue only Prices too high. Estimates covered much that proved to be unnecessary. It was ridiculous. Why would I go back there unless the car has an issue only a dealer can handle? More
by RKISBERG
Verified CustomerEmployees Worked With
March 24, 2024
Jalile Best is a fantastic member of the CIOCCA team. Jalile is: professional, knowledgeable, friendly, outstanding personality, team player, and most important - Jalile honors the CIOCCA brand. As a Jalile is: professional, knowledgeable, friendly, outstanding personality, team player, and most important - Jalile honors the CIOCCA brand. As a repeat customer ( I bough my 2017 Gx460 there 4 years ago at a great deal), I was supposed that 4 years later, the CIOCCA team hit it out of the park on the first pitch again! I worked with Jalile Best and Nathan Folmer, and yes, Harold (who sealed the deal with my dilemma of cargo space and adding the truck cap from Leer as a fantastic option). Nathan Folmer closed the deal on my extended warranty - even though I stood behind the Toyota Tundra reputation - Nathan hung in to the ninth inning and brought me a great deal in the warranty. More
by Shoopy
March 24, 2024
They squeezed our vehicle in on a Saturday while we were starting out for a trip to get our battery changed. We didn’t have to wait long even though we were told it could take a lot longer. Much appreciat starting out for a trip to get our battery changed. We didn’t have to wait long even though we were told it could take a lot longer. Much appreciated. More
by chirojoe
Employees Worked With
Clayton Amey
March 23, 2024
Was very easy doing business with this dealership very accommodating my salesman did an excellent job I would highly recommend my family and friends to this dealership accommodating my salesman did an excellent job I would highly recommend my family and friends to this dealership More
by Paul B
March 22, 2024
No problems. Very thorough. However, I have called since purchasing my highlander to get a 2nd key fob, and has been almost a half year. No fault of salesman or s Very thorough. However, I have called since purchasing my highlander to get a 2nd key fob, and has been almost a half year. No fault of salesman or serviceman but poor on Toyota manufacturer. Keep up the great customer service. More
by KIMKEITH
Employees Worked With
Andy
