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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
803 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 803 reviews

December 14, 2024

They did what I asked of them at the agreed to price! The runs great. More

by bill.knoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your review! We're thrilled to hear that we met your expectations and that your vehicle is running great. We always strive to provide quality service at the agreed-upon price, and we're glad everything worked out for you. We appreciate your trust in us and look forward to helping you again in the future!

Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Bill, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

December 11, 2024

Great service friendly staff and appointment kept on time Thanks very much Ciocca Toyota! A pleasure! More

by CHYBEAR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

December 11, 2024

Upon arrival, I was greeted warmly and reviewed the tasks to be performed. Jeremy, the service technician is the absolute best! Great follow up video of my 4Runner. More

by CDPLANK1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange and Jeremy Hostrander
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Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your review! We’re delighted to hear you were greeted warmly and that Jeremy provided exceptional service, including the helpful follow-up video for your 4Runner. Your satisfaction means so much to us!

December 08, 2024

Awesome service from the service advisor all the way to the technicians who work on the vehicles. Kept it up! More

by Hot0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to share your positive experience. We're thrilled to hear that you were impressed with our service team. Our team strives to provide exceptional customer service, and it's rewarding to know we met your expectations. We look forward to serving you again in the future.

December 08, 2024

Service coordinator made sure I was kept informed and knew when my car would be ready. More

by TOMBIKE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's our goal to keep our customers informed and satisfied. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

I was treated with kindness and respect. Mr Travis Hess was very efficient with making sure that my concerns about my Venza service were taken care of. The Master Technician Spencer Wagner s More

by jeannieandgene73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad you had a positive experience, Jeannie and Gene! It's fantastic to hear that Travis and Spencer were able to address your concerns and provide helpful advice. We're committed to providing top-notch service, and we're glad we could meet your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

Service was very good and quick. Service writer was excellent and very friendly work performed was excellent Ok More

by STOMPKINS1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's our goal to provide quick and efficient service. We'll be sure to share your kind words with our service writer. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

Clean and warm. Staff are courteous and kind. Visit was fast and on time. I enjoyed the video sent to me from the tech. That was pretty cool I though. More

by Dustd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad you had a positive experience! It's fantastic to hear that our team made your visit comfortable and efficient. We're always working to improve our services, and your feedback helps us do that. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

Had an appt scheduled for first thing anbd I told them that I would drop off the night before. I did and no one looked in the overnight box until 2pm…my car was not done until the next day and was suppos More

by Grand Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis-1 ⭐️ but he did own his mistake
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Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We sincerely apologize for the inconvenience you experienced. We understand how frustrating it can be when your vehicle isn't ready as expected. We're committed to providing the best possible service to our customers, and it's clear we fell short in this instance. We'll use this feedback to improve our processes and prevent similar issues in the future. To make amends, we invite you to contact our dealership to discuss how we can make this right. Thank you for bringing this to our attention.

December 04, 2024

Service was started and completed within timeframe given. Everyone was polite and wanted to make sure we were satisfied and if there was anything else they could do for us. Overall excellent customer serv More

by sjshady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's great to know that our team was able to meet your expectations. We strive to provide excellent customer service and efficient service, and we're glad we were able to deliver. Thank you again for choosing Ciocca Toyota of Williamsport.

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