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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
751 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 751 reviews

November 08, 2024

Great to deal with. Fixed the problem faster than expected. Loaner car option was a bonus as well. Thank you! More

by JERRY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're proud of our team's ability to provide efficient and high-quality service. We're glad we could get you back on the road quickly.

November 08, 2024

Bought a vehicle had it for about a week. I noticed a sound called the dealership scheduled appointment gave a loaner. Repair completed. no charge. They stand behind their vehicles as the pu More

by JAYWSEEHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany McKay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service advisors and Service Techs A+
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Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that you're satisfied with your recent purchase and our service department's quick response to your concern. It's our goal to ensure our customers are happy with their vehicles and their overall experience. Thank you for your kind words and for choosing Ciocca Toyota of Williamsport.

November 08, 2024

Friendly and knowledgeable personnel. I like their policy of free car wash and state inspections. Their prices do seem high, even for a dealership. More

by Mikeg
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback. We encourage you to reach out to our service advisors to discuss any specific concerns you may have about pricing. They can help you understand the details of your service and any potential discounts or promotions.

November 08, 2024

A friendly, helpful staff makes scheduling appointments and working with the Service Department a good experience. More

by ybhirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that our team made scheduling appointments and working with our service department a good experience. Our goal is to make your service visits as convenient and stress-free as possible. Thank you for choosing Ciocca Toyota of Williamsport.

November 07, 2024

Everyone was friendly and service was quick and good. We will use Cioca Toyota again. More

by Reneef3656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear that you'll be returning to Ciocca Toyota of Williamsport for future service needs. Our team is dedicated to building long-lasting relationships with our customers. Thank you for your continued trust and support.

November 07, 2024

The whole process from start to finish was seamless. The car pickup and delivery is a game changer. More

by None11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that our car pickup and delivery service made your service visit a breeze. We're committed to providing top-notch service and convenience. Thank you for your kind words.

November 06, 2024

Nice dealership, answered any questions i had,explained things to me so I could understand. Showed a video explaining what they were doing. More

by FISHBASS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had a positive experience at our dealership. Our team is committed to providing excellent customer service, and we're glad we were able to answer your questions and explain things clearly.

November 05, 2024

The oil change was performed in the timeframe proposed. I appreciate the friendly service, thank you! More

by MSEIBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Ciocca Toyota of Williamsport responded

We're delighted to know that your oil change was completed on time and that you enjoyed our friendly service. It's our goal to provide a positive experience for every customer. We appreciate your business and hope to see you again soon.

November 05, 2024

Your service person Jolan May was very rude dealing with our fleet card from Garda world. He didn't want to deal with it when he was having trouble getting the card to process. He should not be in a custome More

by BIGBASSNBUCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jolan may
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Nov 06, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for the negative experience you had with our team. We take customer satisfaction very seriously and appreciate you bringing this matter to our attention. We will investigate the situation and take appropriate action to address your concerns. We value your business and hope you will give us another opportunity to provide you with the exceptional service you deserve. Please feel free to contact us directly to discuss this further.

November 04, 2024

Thank you fr a smooth and nice experience with your service department. They are wonderful. More

by WZIMMERMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We're delighted to know that our service team provided you with a smooth and enjoyable experience. Your satisfaction is our top priority, and we're committed to delivering exceptional service every time. We look forward to assisting you again in the future.

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