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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
4.6
835 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 835 reviews

January 19, 2025

Service department completed Oil change and State inspection. No issues found and wait time was acceptable. More

by gregorywilliams8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Gregory! Please let us know if we can do anything else to help!

January 18, 2025

I am pleased with the service and customer care that I had with the service department. More

by P.DOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We’re so glad to hear that you’re pleased with the service and customer care you received. We truly appreciate your trust in us and look forward to assisting you again in the future!

January 17, 2025

Exceptional service with a very short wait time. Staff did their best to accommodate my needs in a friendly and efficient manner More

by kpedwards10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for the great review! We're thrilled to hear that you had an exceptional experience with short wait times and that our staff was able to accommodate your needs in such a friendly and efficient way. We appreciate your feedback and look forward to serving you again!

January 16, 2025

They accommodated all my needs with no issue, and were very prompt and courteous. Excellent service! More

by Lsimon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Jan 24, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review! We're so happy to hear that your needs were met promptly and courteously. We strive to provide excellent service, and it’s great to know we delivered on that for you. We truly appreciate your feedback!

January 15, 2025

Thank you so much to the sales associate, Brennan Hartman, for your help with the purchase of my new car (2025 Toyota Corolla Cross LE – AWD) on January 10, 2025. Brennan was trustworthy, knowledgeab More

by streetdella97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words and for choosing Ciocca Toyota of Williamsport for your recent vehicle purchase! We're delighted to hear that you had such a positive experience with Brennan Hartman. We strive to create a welcoming and pressure-free environment for all our customers, and we're glad that Brennan was able to provide you with the knowledgeable and helpful service you deserve. We value your feedback and appreciate your recommendation. We're committed to providing an exceptional car-buying experience for all our customers. Thank you again for your business. We hope you enjoy your new 2025 Toyota Corolla Cross LE – AWD!

January 13, 2025

The deal was very friendly and interactive. He was helpful and informative without being overbearing. Thank you More

by KSHENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We’re glad to hear your experience was friendly, interactive, and informative without feeling pressured. Your satisfaction is our priority—thank you for choosing us!

January 12, 2025

Super service! Replaced flat tire that had been losing air due to screw in side. More

by KPVBLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We’re glad we could quickly replace your flat tire and get you back on the road safely. Your satisfaction means a lot to us—drive safe!

January 11, 2025

I was very pleased with my experience. They shuttled me to the YMCA while they worked on my car. More

by KLAFORME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Ciocca Toyota of Williamsport responded

Thank you for sharing your experience! We’re glad to hear you were pleased with our service and that the shuttle to the YMCA made your visit even more convenient. We look forward to assisting you again in the future!

January 11, 2025

The survive adviser, Andrew, and the mechanic are doing everything that they know to do to solve our problem. They are very informative and helpful. I will recommend them to everyone. More

by Mtrumpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're truly grateful that you've had such a positive experience at Ciocca Toyota of Williamsport. We're delighted to hear that Service Advisor Andrew and our mechanic are working diligently to resolve your issue. We strive to provide our customers with the best possible service experience, and we're committed to keeping you informed and updated throughout the process.

January 11, 2025

The staff is always very friendly and I love the videos that they send, showing what services were done on the vehicle and what was fixed More

by Camry24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Jan 16, 2025 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate the friendly service you receive at Ciocca Toyota of Williamsport. We're also glad that you enjoy the service videos we provide. We believe these videos offer valuable transparency and help you understand the work performed on your vehicle. We appreciate your business and look forward to continuing to provide you with excellent service.

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