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Ciocca Toyota of Williamsport

Muncy, PA

4.6
771 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 771 reviews

August 09, 2024

Brennan was by far the nicest and most responsive sales associate I have ever dealt with in a car transaction. He was not only knowledgeable and straightforward, but made us feel comfortable during the ent More

by CAVMAILBOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that you had a five-star experience with us recently! It was a pleasure to be able to help you during the vehicle buying process! Our team strives to go the extra mile, and we're so happy to hear that's exactly what you received! Congratulations on your truck!

August 09, 2024

My problem was solved within 30/40 minutes without an appointment. Very accommodating, I would recommend. More

by dlharpster149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our service team was able to help solve your vehicle's problem and get you back on the road! Thank you for the five-star rating and review!

August 08, 2024

Everything made right, and it looks great. Thank you for your work, I appreciate it. More

by JSB29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the top-notch review and rating! We are so pleased to hear that you had a wonderful experience with us recently!

August 07, 2024

To start off, we went in for an 11:00 appointment on a Monday, but we still had to wait 2-2.5 hours. Then, they never paid off the loan for my trade-in like the paperwork states, so I still owe money and More

by kriggle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jodi L.
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry for the negative experience you've had with us. We are working one escalating your situation to the correct individuals so it gets addressed properly. We appreciate your patience, and would like to again apologize if someone hasn't reached out at this point to help resolve this.

August 06, 2024

Did a great job! Facility is new and employees are always very friendly! Well pleased with the Service we receive there. More

by DOUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Douge, we are so pleased you enjoyed your visit to Ciocca Toyota of Williamsport! We hope to see you soon!

August 05, 2024

Awesome dealership. Friendly clean and bend over backwards to help you and your vehicle. Would recommend. More

by softail2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!

August 05, 2024

Mr. Strange is always very pleasant and helpful. He keeps us informed about what is going on! More

by LCASSELBERRY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Lcasselberry, we are very happy we could provide you with a positive experience! Thank you again for the great review!

August 05, 2024

Easy online service dates where I can pick the time that serves my own schedule. Great guys that tell me what I need to do. More

by brad.larson1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

August 05, 2024

Good service done in a timely manner. The staff was friendly and courteous. I am happy with their work. More

by DBHILL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names of those I spoke with.
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are so pleased you enjoyed your visit to Ciocca Toyota of Williamsport! Thank you again for the great review!

August 04, 2024

Always pushing unnecessary procedures. E.g. my car has less than 30000 miles and you folks are recommending I change Xfer case and differential case oils, $360. This is an obvious scam More

by ROBBOB7
Recommend Dealer
No
Employees Worked With
Service rep
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear that we did not meet your expectations at your last service visit. We will pass along your feedback to our management team.

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