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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

October 08, 2024

Really good salesman was very knowledgeable and polite and always asking us questions if we needed anything More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Earl, we are so happy to hear that our team was able to provide you with a five-star sales experience! Thank you for taking the time to give us a five-star rating and review, we appreciate it!

October 04, 2024

I just picked up my dream car yesterday. It had to be ordered and I wanted to say how wonderful and patient they were dealing with me and my calls every week for an update. My sales guy was More

by jennstem74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Rieker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Jenn, congratulations on your new ride again! We are so happy to hear that our sales team was able to explain and put you at ease regarding the vehicle ordering and buying process. It was such a pleasure to be able to help you! Thank you so much for your kind words, it means so much to us!

October 04, 2024

The service was good along with the video. I was kept well informed as to what was happening . More

by VERIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the five-star rating and review! We are so happy to hear that you enjoyed our service video regarding your vehicle's status. We appreciate the five-stars!

October 03, 2024

Everything went incredibly smooth. They kept me informed throughout the process, were friendly and did a great job. More

by todd.bardua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis hess
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Todd, we apologize for the delay in our response but we are so happy to hear that your service experience went incredibly smooth and that our team kept you informed throughout the process. It was a pleasure to provide you with top-notch customer service. Thank you for the five-star rating & review!

October 03, 2024

The salesman and financial manager were very friendly, patient, and knowledgeable of the vehicle I purchased More

by ALL4HIM1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalile Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our sales team was friendly, patient and knowledgeable during your vehicle buying experience. We apologize for the delay in our response, but we greatly appreciate the positive review and rating!

September 29, 2024

Travis was very nice and gave me good recommendations. He was great to deal with. More

by GLICA560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that Travis was very nice and gave you good recommendations for your vehicle's service. We greatly appreciate your feedback and the wonderful review! Please let us know if we can provide you with any further assistance!

September 29, 2024

They worked hard to find us the car that we was looking for and it was just the right color everything we were looking for More

by CRUISECRAZY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to hear that our team worked hard to find you exactly what you were looking for! It was our pleasure! Your kind words & five-star review mean so much to us!

September 29, 2024

Service department was great I will be back to have my car serviced again I was glad my car got washed More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! It was a pleasure to be able to service your vehicle! Thank you for trusting our team to keep you and your vehicle on the road! We look forward to seeing you again at your next scheduled service visit!

September 29, 2024

Dealership was professional and responsive to my questions, terrific that they're open all day on Saturday. I will definitely be back. More

by JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Joseph, thank you for the wonderful review and rating we're happy to hear that our team was professional and responsive in regards to your vehicle buying experience! Please let us know if there's anything else we can do to help at this time!

September 29, 2024

The only real complaint we have is we had to returned to the Toyota dealership two times after purchasing the car to sign papers that were forgotten. It’s about a 25 minute drive That is no huge deal but in More

by SGWINTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justyn Hendricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize for the inconveniences you've experienced. We appreciate your patience, and your feedback as we are always striving to provide five-star customer service.

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