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Ciocca Toyota of Williamsport
Muncy, PA
641 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today!
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday 8:00 AM
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Showing 641 reviews
May 20, 2024
I am always treated with the greatest service. Very thorough paper work explaining what I needed to service my car. This allows me, because of cost, to cross off one thing as I can afford it. Very thorough paper work explaining what I needed to service my car. This allows me, because of cost, to cross off one thing as I can afford it. More
by peter90
Verified CustomerEmployees Worked With
May 20, 2024
Very happy with my service, never had an issue. I’m in and out quickly and they have competitive pricing I’m in and out quickly and they have competitive pricing More
by JSR170
Employees Worked With
May 20, 2024
I have had our truck approximately 6 months and wife and I love it. Just came back from a 2500 mile trip to Alabama and Florida and the truck was super smooth driving and no issues. We both absolutely love I love it. Just came back from a 2500 mile trip to Alabama and Florida and the truck was super smooth driving and no issues. We both absolutely love the truck Had a service done prior to the trip and the service department ( Harold) was Great! More
by STUDEGH1956
May 19, 2024
I waited while they checked my vehicle for a recall notice. The wait was short and they even did a complimentary wash. notice. The wait was short and they even did a complimentary wash. More
by Rtrmcclain
Employees Worked With
May 18, 2024
Couple things, 1) usually when I get inspection and an oil change they fill the window washer fluid, I was completely out, but since I knew I was coming in I figured you'd replace it as part of the servic oil change they fill the window washer fluid, I was completely out, but since I knew I was coming in I figured you'd replace it as part of the service. It was still empty when I tried to wash off some of the dead bugs on my windshield, which brings me to my second point... 2) In the past they usually washed your car after any service appointment, they did not do that this visit. 4) which brings me to check out - as part of my purchase of my Toyota from Fairfield I was promised free Inspections, you have always honored that in the past. This time it was not mentioned and I had to ask for the discount before it was offered. These days every $ counts as the economy is hard on those of us trying to keep our heads in the middle class. 3) then they told me I needed brakes, which I totally knew I needed and agreed, then they told me the price.. $550 for the rear brakes and over $650 for the front brakes! So $1200 for four brakes! I called a local independent garage and they quoted me $309.00 for the full set of brakes.... I'd love to know how you justify a 900$ difference? Especially since you also have ceased doing the little perks, like filling fluids and washing the car. I made an appointment with the local independent garage for my brake work. We have bought two vehicles from this dealership in the last five years…. Very disappointed More
by Robin McKean
Employees Worked With
May 18, 2024
Wonderful customer service great salesman Tim Willets and finance man Nathan Great job to you both finance man Nathan Great job to you both More
by DOLPHIN1959PA
May 18, 2024
I ordered the tires two weeks before and made an appointment and they were on sale when I went to get them put on. They said the sale price was over and they wouldn’t give them to me and they gave m appointment and they were on sale when I went to get them put on. They said the sale price was over and they wouldn’t give them to me and they gave me they didn’t have my ones that came in they had an appointment. More
by MBIELOSKI
May 18, 2024
The cost for service work is ridiculous. $90 to change a $10 hybrid battery filter, what a joke! $90 to change a $10 hybrid battery filter, what a joke! More
by CARLEIC
Employees Worked With
May 17, 2024
Very curtious polite helpful wait time very short always able to work with my schudle able to work with my schudle More
by TIGGERCAT60
Employees Worked With
