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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
770 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 770 reviews

September 26, 2024

My recent service appointment was excellent. Joelan May Service Consultant was very efficient in initiating my service on time. He also was able to resolve an unexpected issue while I was there, More

by grittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to hear that your recent service appointment was excellent! It's our goal to provide top-notch customer service and we're so pleased that's exactly what you received!

September 26, 2024

Andrew is the best service advisor , he’s very kind, explains everything clearly and throughly! More

by saleswithlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that Andrew provided you with a five-star visit! It was nothing but a pleasure to be able to help! Your review and rating mean so much to our service team here at Ciocca Toyota of Williamsport!

September 25, 2024

I am writing about the service writer, Andrew Strange. He is very knowledgeable and very helpful. More

by RLHRSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that Andrew was very knowledgeable and very helpful during your recent service experience with us! Your kind words are greatly appreciated! Have a wonderful week!

September 24, 2024

Love the pick up and delivery program. Please keep this service. As well as the video showing car being serviced More

by JHAWKINS1836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review and rating! We're happy to hear that you enjoyed our pickup and delivery program, as well as our video service! If there's anything we can do to further assist you please let us know!

September 24, 2024

This is our first time at Ciocca Toyota and it was a great experience. All interactions were courteous, timely and informative. We look forward to partnering with them and will never w take our Lexus th More

by judithpetruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that your first experience with our team was great! We strive to provide courteous, timely and informative experiences and we're pleased to know that's exactly what you received. We look forward to seeing you again in the future. Have a great week!

September 22, 2024

Friendly, caring, extremely helpful. Andrew Strange always goes beyond what you go for in order to help. He gives sound advice. More

by WINJARVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Sep 26, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Winjarvis! If there is anything else we can do to help just let us know! Have a great day!

September 22, 2024

Made things right from 3 precious bad experiences. Tim Willets, salesman was great! A big Thank you to him! More

by MOKA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to hear that our team was able to fix and correct any unresolved issues from your previous experiences. Thank you for taking the time to give us a positive review and rating!

September 21, 2024

Kind, courteous, fast, competent. I was in and out and kept informed. Great service delivered. More

by JAKOZIOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, sorry. Trevis, something
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Sep 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 21, 2024

The Service person told me I needed a new Differential that Toyota would pay for and it would take a day to install it. He said they would call me in a couple of days, when the part came in and they would More

by espman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear that our service department was not able to provide you with a more positive experience. We do understand the inconvenience and would like to apologize on behalf of our team for that. We have passed along your feedback.

September 20, 2024

Dealer was pleasant to deal with he was extremely professional. Went in for a recall issue and was done quickly. More

by kvndvsn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Strange
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Sep 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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