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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
770 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 770 reviews

October 03, 2024

The salesman and financial manager were very friendly, patient, and knowledgeable of the vehicle I purchased More

by ALL4HIM1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalile Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our sales team was friendly, patient and knowledgeable during your vehicle buying experience. We apologize for the delay in our response, but we greatly appreciate the positive review and rating!

September 29, 2024

Travis was very nice and gave me good recommendations. He was great to deal with. More

by GLICA560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that Travis was very nice and gave you good recommendations for your vehicle's service. We greatly appreciate your feedback and the wonderful review! Please let us know if we can provide you with any further assistance!

September 29, 2024

They worked hard to find us the car that we was looking for and it was just the right color everything we were looking for More

by CRUISECRAZY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to hear that our team worked hard to find you exactly what you were looking for! It was our pleasure! Your kind words & five-star review mean so much to us!

September 29, 2024

Service department was great I will be back to have my car serviced again I was glad my car got washed More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! It was a pleasure to be able to service your vehicle! Thank you for trusting our team to keep you and your vehicle on the road! We look forward to seeing you again at your next scheduled service visit!

September 29, 2024

Dealership was professional and responsive to my questions, terrific that they're open all day on Saturday. I will definitely be back. More

by JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Joseph, thank you for the wonderful review and rating we're happy to hear that our team was professional and responsive in regards to your vehicle buying experience! Please let us know if there's anything else we can do to help at this time!

September 29, 2024

The only real complaint we have is we had to returned to the Toyota dealership two times after purchasing the car to sign papers that were forgotten. It’s about a 25 minute drive That is no huge deal but in More

by SGWINTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justyn Hendricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize for the inconveniences you've experienced. We appreciate your patience, and your feedback as we are always striving to provide five-star customer service.

September 29, 2024

Andrew is always polite, explains my vehicle needs thoroughly and lets me know the cost before the work is completed. More

by BRENDAW2RDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that Andrew has continuously provided you with polite customer service and transparent communication regarding pricing. Your feedback means so much to us!

September 27, 2024

Travis was very professional and was able to answer all of my questions and concerns. More

by TREONTROOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for taking the time to let us know that our team was very professional and able to answer all of your questions. It was a pleasure to be able to provide you with a five-star customer service!

September 27, 2024

Ciocca Toyota of Williamsport always takes good care of me and my vehicles. Andrew Strange was very friendly and helpful. More

by srhoads615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that our team has continuously taken good care of you and your vehicles! We appreciate the feedback, and kind words! There's nothing we like to hear more than our team being friendly & helpful!

September 27, 2024

The service appointment was easy to schedule and checkin/out was quick and efficient. Jeremy, our tech, was thorough and provided a video of his observations. Overall it was a positive experience. More

by dplank89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hostrander
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Sep 30, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're so happy to hear that your service appointment was so easy to schedule and that your experience with us was quick and efficient. Thank you for the wonderful review and rating!

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