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Ciocca Toyota of Williamsport

Muncy, PA

4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

October 15, 2024

Great friendly service. Picked up vehicle and delivered. Kept me informed as the service appointment was taking place. More

by SCOBRO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to hear that you received great and friendly service at your recent visit with us. We appreciate you taking the time to provide us with a five-star rating and review!

October 15, 2024

Great service! I won't take my car anywhere else but here. Fast service too! More

by HKEEFER84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hey there! We are truly so thankful for your loyalty, and we're pleased to know that you've continually received five-star customer service! Thank you for the rating and review!

October 15, 2024

Easy clean good waiting area thankful for not having FOX on the tv people all very nice and helpful. More

by SARAHLWEEDON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Shoemaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Sarah, thank you for the excellent service review and rating! It was a pleasure to be able to help! Have a great weekend!

October 15, 2024

The staff is always pleasant and courteous. They are very Knowledgeable. The waiting area is comfortable. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Linda, it's nothing but a pleasure to be able to provide you with pleasant, courteous, and knowledgeable customer service! Thanks for letting us know how we did!

October 14, 2024

Good customer service. People were very friendly and courteous. Nice waiting area. Free coffee. I like the video that they send to your phone showing the underside of y More

by YERKEKEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to read that our team provided you with good customer service, and that you enjoyed our waiting lounge! Thank you for choosing Ciocca Toyota of Williamsport for your vehicle's service maintenance. Please let us know if we can further assist you in any way!

October 14, 2024

I was well informed and very satisfied, any questions that I had was answered right away More

by JAMESCAPEL90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star rating James! We're pleased to hear that you were well informed and satisfied during your recent service visit with us. We appreciate your review and rating!

October 13, 2024

Evertime i go in for service with my 2018 tacoma Andrew and his team always do good work to the truck and treat me with respect and make sure all is well when I leave awesome service More

by MIKEY1987KELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! It's always a pleasure to service your 2018 Tacoma! Thank you for trusting our team to continually provide you with excellent customer service!

October 13, 2024

It took 2 visits to actually get my car in for service. I called on a Friday and was told I could stop in the next day and my car would get taken back to have an air leak in one of my tires fixed. I even a More

by MRPFAFF15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis hess
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear this. We apologize for the inconvenience that this caused, and we will use it as an opportunity to improve. Thank you for the feedback and honesty.

October 13, 2024

Everyone was pleasant and very attestation and thorough throughout my whole purchase process. Great job! More

by VENUSFIRE_78
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greta
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the excellent review and rating! We're so happy to hear that our team provided you with pleasant and thorough communication during your recent vehicle buying experience! Thank you for choosing Ciocca Toyota of Williamsport!

October 13, 2024

They have always been great with service. I really like getting the video of my car while they are inspecting it! More

by JODYAECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so grateful to hear that our team has always provided you with great service, and that you enjoy the video from our service team! It's a pleasure to be able to help, and we look forward to seeing you at your next scheduled service visit with us!

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