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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
804 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 804 reviews

October 20, 2024

I got the timing chain replaced by their diagnosis. And I paid the bill. After I got it back. It had the same shorter squealing noise. But, Andy said he was going to just charge me for the new part. An More

by dozerman17702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy ?
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Oct 25, 2024 -

Ciocca Toyota of Williamsport responded

We’re thrilled to hear that Andy was able to resolve the issue and provide such excellent customer service. Our team strives to provide honest and transparent service, and it’s great to know that Andy exceeded your expectations. Thank you for your kind words and for choosing Ciocca Toyota of Williamsport. We look forward to serving you again in the future.

October 19, 2024

Courteous service, attendant was excellent! Made sure my visit was an enjoyable experience! Highly recommend to others. More

by Bix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback on our attendant's excellent service. Our team strives to make every customer's visit a positive one.

October 19, 2024

Good dervice, good sales not overly pushy. Very polite staff, good communication by phone and or text More

by HOMEY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karissa Banzhof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate your feedback on our service, sales team, and communication. We strive to provide a low-pressure, customer-focused experience, and we're thrilled to hear that our team delivered.

October 17, 2024

Catherine and Joe were very helpful during my stressful needing of a new car!! I will be recommending Ciocca of Williamsport to anyone i know! More

by SARAHLOMISON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine, Joe
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

We're so happy to hear that Catherine and Joe were able to help you during such a stressful time. Finding a new car can be overwhelming, and we're glad that they were able to provide the support and guidance you needed. We're committed to making the car-buying process as smooth as possible for every customer, and it's rewarding to know that we were able to meet your expectations. Thank you for recommending Ciocca of Williamsport to your friends and family. We appreciate your business and your kind words.

October 17, 2024

prompt and efficient service and friendliness of staff, follow-up video email was a nice touch, thank you More

by ROBFOUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi Rob! Thank you for the outstanding review and rating for your recent service visit with our team. We're happy to hear that you enjoyed our video as well as the prompt and efficient service you received. It was a pleasure seeing you, take care!

October 17, 2024

They were all around excellent very nice. The service team was very understanding and got me a rental car as soon as they could . More

by sdzscs423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. Our goal is to provide excellent customer service in every interaction, and it's rewarding to know that we met your expectations. We're also grateful that our service team was understanding and able to get you a rental car promptly. Your satisfaction is our top priority, and we're committed to providing the best possible service.

October 17, 2024

Service Was very good and timely. Courtesy car wash was was well appreciated. Service personnel were very courteous. More

by CHERYLLADICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words! We're delighted to hear that you were satisfied with our service. Our goal is to provide a timely and enjoyable experience for every customer, and it's rewarding to know that we met your expectations. We're also glad you appreciated the courtesy car wash. It's a small gesture, but we hope it makes a big difference. Thank you again for choosing us!

Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had such a positive experience! Our team works hard to provide exceptional customer care, and it's incredibly rewarding to know that our efforts have been appreciated. We're committed to going the extra mile for every customer, and we're so glad that we were able to meet your needs and exceed your expectations. Thank you for choosing us and for taking the time to share your feedback.

October 17, 2024

Exemplary customer care, service and support. They go the extra mile for complete customer satisfaction. More

by mgriego76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had such a positive experience! Our team works hard to provide exceptional customer care, and it's incredibly rewarding to know that our efforts have been appreciated. We're committed to going the extra mile for every customer, and we're so glad that we were able to meet your needs and exceed your expectations. Thank you for choosing us and for taking the time to share your feedback.

October 16, 2024

This was an easy drop off and pickup with minimal need for anything from me during the appt More

by NBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy strange
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the top-notch review and rating! It was a pleasure to help and we're happy to know the experience was easy! Please let us know if there is anything we can do to further assist!

October 16, 2024

Get uin for service asap and answer any questioms you might have about vehicle. I always return there for service More

by BARBARASPEARY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treavor in service
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the feedback regarding your recent service visit with us! It's been nothing but a pleasure to continue to provide you and your vehicle with service here at Ciocca Toyota of Williamsport. Have a great weekend!

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