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Ciocca Toyota of Williamsport

Muncy, PA

4.6
770 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 770 reviews

October 09, 2024

Each of the previous two times my car has been in, it was for oil change and tire rotation. In each of those times, air was not put in my tires. My car tires have 36 psi. In each of those times, it was 24 - More

by RUXPIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am not putting a name. This is systemic
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, thank you for taking the time to provide us with your feedback. We will certainly pass along this to our team as we do not want to be a nuisance in regards to our communications.

October 09, 2024

Andrew was easy to work with. He kept me informed on the repair of my car and the repairs paid for by Toyota. More

by fns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the positive review and rating! We're pleased to hear that our team kept you informed on your vehicle's status! Please let us know if we can be of any further assistance!

October 09, 2024

Very respectful and appreciated our time. The area is kept clean and each person we spoke to wanted asked if we had been taken care of. More

by DOWNING2105
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalil Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalile Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We value your feedback and are happy to hear that you received five-star customer service and that you enjoyed our attention to detail! It was a pleasure to be able to help.

October 08, 2024

Fast and accurate service. Always done correctly and in a timely manner. Andrew always is helpful. More

by davidlpasquale2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

David, thank you for the wonderful review and rating! It was a pleasure to be able to provide you with fast and accurate service!

October 08, 2024

Service was excellent and the people were very personable. I did think the cost was very high. More

by EHILLER4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know how our team did! We appreciate your feedback, and hope to have the opportunity to see you again at your next scheduled service visit.

October 08, 2024

Really good salesman was very knowledgeable and polite and always asking us questions if we needed anything More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Earl, we are so happy to hear that our team was able to provide you with a five-star sales experience! Thank you for taking the time to give us a five-star rating and review, we appreciate it!

October 08, 2024

Employess always pleasant and I've had a good experience each time I've been there. More

by CNDROUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We are so pleased to hear that our team has provided you with continual pleasant customer service during your visits! Thank you for the positive review and rating!

October 04, 2024

I just picked up my dream car yesterday. It had to be ordered and I wanted to say how wonderful and patient they were dealing with me and my calls every week for an update. My sales guy was More

by jennstem74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Rieker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Jenn, congratulations on your new ride again! We are so happy to hear that our sales team was able to explain and put you at ease regarding the vehicle ordering and buying process. It was such a pleasure to be able to help you! Thank you so much for your kind words, it means so much to us!

October 04, 2024

The service was good along with the video. I was kept well informed as to what was happening . More

by VERIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for the five-star rating and review! We are so happy to hear that you enjoyed our service video regarding your vehicle's status. We appreciate the five-stars!

October 03, 2024

Everything went incredibly smooth. They kept me informed throughout the process, were friendly and did a great job. More

by todd.bardua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis hess
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Todd, we apologize for the delay in our response but we are so happy to hear that your service experience went incredibly smooth and that our team kept you informed throughout the process. It was a pleasure to provide you with top-notch customer service. Thank you for the five-star rating & review!

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