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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
770 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 770 reviews

October 12, 2024

Easy to schedule and drop off/pick up. I will use this service center again. More

by KCALLAH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We're grateful to know that you will be returning to service with us again in the future! We look forward to seeing you then. Thanks for the great review!

October 12, 2024

They were prompt and professional and the price was reasonable. The car works well now More

by mjames10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to know that our team was prompt and professional during your recent service visit with us! Thank you for taking the time to give us a five-star review! Have a great weekend.

October 12, 2024

Efficient service and professional staff. Efficient service and professional staff. Efficient service and professional staff. More

by KMCCARTYWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! It was a pleasure to provide you with efficient and professional service! We appreciate you taking the time to let us know how we did!

October 11, 2024

Prompt courteous service. . i was advised it would be 2 hours and that was accurate More

by GWOOLCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Strange, Andrew
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We're happy to hear that our service team was able to give you an accurate service completion time! We appreciate the five-star rating and review! Have a great day!

October 11, 2024

Easy drop off/pick up. I had a simple coating done but they detailed my car thoroughly and communicated when done. More

by SMAYCRINK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to let us know that your recent service experience with us was easy and that you enjoyed the detailing service! It was a pleasure, and we hope to see you again at your next scheduled visit with us!

October 11, 2024

This dealership and service department is extremely helpful and knowledgeable. Everyone is polite and helpful and goes above and beyond to help you. More

by JUNOANDPEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We're so happy to know that our team has gone above and beyond to provide you with helpful and knowledgeable customer service. Your kind words and rating mean so much to us! Thank you!

October 10, 2024

The warranty work on my Diff was OK. However, when I got home, I put my emergency brake on. It wasn't adjusted right. It didn't engage until the lever was more than halfway up. Now I'll More

by espman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Strange
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Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that we have not been able to provide you with a more positive service experience. We understand your frustration, and will use your feedback to work on improving the services we provide.

October 10, 2024

This Toyota dealership keeps the owner informed about their vehicle. Inventory of parts are readily available. More

by Wrodgersh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are happy to hear that you have received a five-star experience from our service team, and that you're enjoying our parts department! It's been nothing but a pleasure to help you, thank you for the review!

October 09, 2024

They did a good job at making sure I was taken care of in a timely manner More

by DREWPRESTIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the positive rating! We're happy to hear that our team was able to provide you with timely customer service during your recent visit with us!

October 09, 2024

Phenomenal customer service! Everyone was super welcoming and friendly. The drop off for service was super easy and relatively fast. Joelan was my service advisor and he was amaz More

by MADDYGARRETT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joelan May
Report | Print
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi Maddy! We're happy to know that you received phenomenal customer service from our team! It was a pleasure to help you during your recent service visit with us! Please let us know if we can further assist in any way!

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