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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,428 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,428 Reviews of Ciocca Subaru of Pleasantville

July 01, 2023

Everyone we talked to was pleasant, professional, and clear about what was going on throughout the buying process. More

by Hestenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier, Ryan McCusker
Report | Print
Jul 05, 2023 -

Ciocca Subaru of Pleasantville responded

Hestenberg, finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

July 01, 2023

Excellent experience to get into a new Subaru lease. My sales person Doug was very nice and helpful. More

by DW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela, Doug Flitcroft, Tyler Haines, Nicholas McDonald
Report | Print
Jul 05, 2023 -

Ciocca Subaru of Pleasantville responded

DW, We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 01, 2023

Very good overall several small issues that will be discussed with Joel or other staff. More

by CJMTM4195
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Joel Rodriguez
Report | Print
Jul 05, 2023 -

Ciocca Subaru of Pleasantville responded

Hi CJMTM, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

June 30, 2023

Service was timely and complete. Staff friendly and totally professional.I am vey pkeased with my experience there, More

by russakow
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe from Service
Report | Print
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, russakow! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 30, 2023

Josh Junk was my service technician. His crew did a fantastic job. Each time I’ve come for service. I’ve been wowed by the service. Great people. Phil D More

by Phil
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Report | Print
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hey Phil, we are so happy to hear we have given you awesome service during every visit. We will do everything we can to keep that going! Thank you for the kind review.

June 30, 2023

Friendly staff, transparent service. I love the video you get while be serviced, it explains the service preformed on my car. More

by MRMARIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Pizzi, Nick DePasquale, Cole Bloomer
Report | Print
Jul 05, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 29, 2023

Fantastic, great hospitality. Elite customer service. A very relaxed, friendly and pleasant environment. Keeps you informed and servicing of the vehicle. More

by samuel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Adams
Report | Print
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle, Samuel. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 29, 2023

Service manager John is always pleasant and efficient. I need to wait for my car to be serviced and it is always handled in an efficient way. More

by KBOZZO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Junk
Report | Print
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, KBOZZO! If there is anything else we can do to help just let us know! Have a great day!

June 29, 2023

Service department is excellent They are efficient and informative Estimates are provided and a heads up about what to expect going forward. Always a Great Experience More

by geokyle3128
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Simms
Report | Print
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, geokyle3128! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 29, 2023

The service writer was very informative and was very personable. The service manager went above and beyond to handle my service. All together the service was first class. They even washed my car. More

by JERRYJONES22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service writer and service manager.
Report | Print
Jun 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave us a great review of your experience with our service department, Jerry! We sincerely appreciate your kind words and are glad to hear that our team was able to provide you with excellent and affordable service.

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