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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,374 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,374 reviews

January 04, 2025

The dealership service department has provided me work a pleasantly unique customer service experience. A rare, hard to find combination of friendliness and technical expertise will keep me coming back. More

by GUACAMOLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Guacamolar! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 01, 2025

Thnx to Elvis & Brendan from ciocca subaru I have gotten my crosstrek that I am in love with. Car is nothing less than exceptional!! I owe all to these two men that made my deal happen & they went above & More

by ROC2618
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your wonderful review! We're so happy to hear that you're in love with your new Crosstrek! Elvis and Brendan will be thrilled to know they helped make your experience exceptional. We truly appreciate your kind words and are glad they went above and beyond to ensure you got the deal that worked for you. It was a pleasure working with you, and we look forward to serving you again in the future. Enjoy your new ride!

Jan 03, 2025 -

ROC2618 responded

Your welcome those kind words were well deserved for the help & time that was given Definitely will be in periodically I’m sure I will Have oil changes as well as questions in the future. . Have to say from moment we entered your bldg Elvis gave us his complete attention till deal was done. I have to say I didn’t feel that in your other branch when I went there . I won’t mention any names but I didn’t get the welcoming as I did at Subaru. Happy New Years & ty again !

January 01, 2025

Joel very knowledgeable of vehicle. If he didn’t have the answer, he researched and followed up. More

by NFISHER1408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're thrilled to hear that Joel's knowledge and dedication to finding the right answers made a positive impact on your experience. We appreciate you recognizing his efforts to follow up and ensure you had all the information you needed. If you have any further questions or need assistance in the future, don't hesitate to reach out!

January 01, 2025

Great experience all were very helpful with purchasing new vehicle have used their service department for good number of years now More

by Xcelcor_design
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

January 01, 2025

Doug Flitcroft was easy to work with; professional and personable. The overall experience was painless and efficient. In general, the staff was friendly and accessible. More

by SHARONDEMPSEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We’re so glad to hear that Doug Flitcroft made your experience smooth, professional, and efficient. It’s great to know that you found our staff to be friendly and accessible as well. We truly appreciate your feedback and are thrilled to have earned your trust. If you need anything in the future, don’t hesitate to reach out!

January 01, 2025

Everyone at the dealership addressed my concerns and treated better than any other dealership. It just may be the best time I ever had buying a car. It's obvious that the staff value their customers. More

by GREGORY.FULGINITI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience with us was the best you’ve ever had while buying a car. It's wonderful to know that our team was able to address your concerns and make you feel valued. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you ever need anything in the future, don’t hesitate to reach out!

January 01, 2025

It was great and kindly advise what kind of problem i have, and the puck up time was perfect More

by Janekim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Janekim! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 01, 2025

Ciocca is always fast, sticks with the time they give you. I feel confident and comfortable. Chris was Friendly, efficient, very pleasant and helpful. More

by cindygove.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Cindy, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 31, 2024

George was attentative, respectful and accommodating answering all my questions and explaining all of my questions. More

by DAN136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 31, 2024

This is my second experience with this dealership and they were wonderful both times!! They were professional, helpful and very easy to deal with. More

by lawalstrom
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in finance
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Jan 02, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review and for choosing us again! We’re so glad to hear that both of your experiences with our dealership were wonderful. It’s always our goal to provide professional, helpful, and stress-free service, and we’re happy to know we met that expectation. We truly appreciate your loyalty and look forward to continuing to assist you in the future!

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