Ciocca Subaru of Philadelphia

Purchase was fine except the sales person lied and told me they do pick up service at my house for their 2 year included free service. Everything with them has been a hassle since I drove off the lot. Took me they do pick up service at my house for their 2 year included free service. Everything with them has been a hassle since I drove off the lot. Took more than a month to get my plates for NJ. Told me they were in the mail when they weren’t. I was transferred to 3 different people and put on hold for long periods on multiple calls to finally get them mailed. Now I’m making my first service appointment. No one called me when I did my on line request. They apparently close at 4:30 on Saturdays but instead of telling you that they keep you on hold for a few minutes and then you leave a message they won’t return. Then when I finally got someone and scheduled an appointment she told me she would call me back about the pick up service and never did. And I’ve now spent another half hour trying to get them on the phone. More

We had very smooth, hassle free car purchase experience at Ciocca Subaru of Phila. All the staff were courteous and honest, specially Mr. Ken Del Rosario and Alex. Keep up the good work guys. Thank You. at Ciocca Subaru of Phila. All the staff were courteous and honest, specially Mr. Ken Del Rosario and Alex. Keep up the good work guys. Thank You. More

Friendly, effectiveness, cleanliness and , excellent staff. Would recommend it to anyone Beautiful showroom and stock staff. Would recommend it to anyone Beautiful showroom and stock More

I had a very positive experience here at Ciocca. Jeremy was extremely helpful and patient with helping me through this process as this was my first time buying a new car. All the staff were very pro Jeremy was extremely helpful and patient with helping me through this process as this was my first time buying a new car. All the staff were very professional and patient and are willing to work with you the best they can. More

The Ciocca Subaru of Philadelphia dealership was great. Tyler was fantastic! He made buying my new car easy & fun. There was no pressure to buy. He answered all my questions. the dealership has many cars i Tyler was fantastic! He made buying my new car easy & fun. There was no pressure to buy. He answered all my questions. the dealership has many cars in stock. More

The Ciocca Subaru of Philadelphia dealership was great. Tyler was fantastic! He made buying my new car easy & fun. There was no pressure to buy. He answered all my questions. the dealership has many cars i Tyler was fantastic! He made buying my new car easy & fun. There was no pressure to buy. He answered all my questions. the dealership has many cars in stock. More

The dealership was very professional and my salesman was very informative. The best part is after I signed all the paperwork, there was a specialist that went over all of the Bella and whistles with the car very informative. The best part is after I signed all the paperwork, there was a specialist that went over all of the Bella and whistles with the car. It was the best experience I have ever had buying a vehicle. More

Danielle was great, friendly and a absolute pleasurer to deal with. She was attentive and understood what we needed. deal with. She was attentive and understood what we needed. More

I had a great experience at this dealership largely due to the excellent customer service. Our salesperson Jakair was very insightful and friendly to work with and the same goes for the rest of the Subaru to the excellent customer service. Our salesperson Jakair was very insightful and friendly to work with and the same goes for the rest of the Subaru team in Philadelphia! More

I purchased a new Subaru impreza from Ciocca Subaru of Philadelphia March 2023. My sales person, Jakair, was extremely professional and friendly. This is my first car, and I really can't ask for a better Philadelphia March 2023. My sales person, Jakair, was extremely professional and friendly. This is my first car, and I really can't ask for a better experience. More