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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

September 25, 2021

I recently purchased my first car with Flemington Subaru; they were extremely helpful and made the process easy! Jarrett was a great sales associate, helping to answer all questions and even went the extr More

by Maria S.
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Jarrett Warner
Sep 29, 2021 -

Ciocca Subaru of Flemington responded

Maria - Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

September 23, 2021

Service and support - great. Moving to a new, larger location is greatly anticipated and would improve the service experience. More

by jsbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Sep 23, 2021 -

Ciocca Subaru of Flemington responded

jsbaum - Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

September 19, 2021

Service portion was great. Washing portion not so great. All settings changed. Streaky windows mi More

by johndbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette McPherson , Jeannette Macpherson, Andre Mutone
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

Thank you john for sharing your experience.

Sep 20, 2021 -

johndbeck responded

Just wanted to clarify. We were very pleased with the work. It was done in the time frame quoted. We've enjoyed working with Jeanette, she has been fantastic. The only complaint was fairly minor, but when they went to wash the vehicle after the service, which we really appreciated, the person moving the car felt the need to change the seat and side view mirror settings. Plus the windshield and side view mirrors were super streaky. Just a bit annoying but again, the service we came for was great.

September 19, 2021

Had a great experience buying my first new car with Dan and Andre - they made the process transparent and easy especially over the phone. Compared to other dealers I spoke to, Dan didn't try any sales tact More

by pchiang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keane, Andre Mutone
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 19, 2021

This recent visit I had a coupon for the service. Multiple times I informed the Service Dept staff I had a coupon for the service. When the invoice was printed out, it did not show the coupon wa More

by Em G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

Em - thank you so much for the feedback. We are glad that you enjoyed the car wash and we apologize that the coupon hadn't been added upfront (which is why we had to do it manually at the end)

September 18, 2021

My husband and I took a ride to Flemington Subaru to simply take a look at the used car inventory, and test drive some cars. Less than twenty minutes later we found a car that I wanted to purchase so we More

by nicole05siegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keane, Andre Mutone
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

Nicole - we are so glad that you enjoyed the way we like to do business. Thank you for coming and and welcome to our family!

September 17, 2021

Service time was exceptionally short. The process to confirm my check was annoying and took too long. More

by fredmertz
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi, Christine Koribanics
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

Fredmertz - Thank you so much for sharing your experience. We will definitely look into the lengthy check in process.

September 17, 2021

Christine was so responsive to my needs when my car would not start! Communication was constant and I felt assured everything was being done in a timely fashion More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Koribanics
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

Happy customer - we are so glad that we could help you out so quickly. Thank you for taking the time to share your experience.

September 17, 2021

Flemington Subaru has done almost all of the service/maintenance work on my 2014 Forester since it was new. They always take good care of me and have been extra helpful with recalls and even wit More

by billihling
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Koribanics
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 16, 2021

Always feel like a VIP customer when I come here. Everyone friendly and helpful. And they know what they are doing- I have not yet had to return for further repairs because something was not done cor More

by bullockpe
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Sep 20, 2021 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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