Ciocca Subaru of Allentown

Successful first car buying experience I went to Ciocca Subaru because of their huge selection. I came prepared with the model I wanted which made my experience easier on myself and the sal I went to Ciocca Subaru because of their huge selection. I came prepared with the model I wanted which made my experience easier on myself and the sales person. My sales person was Ashley who aided in making my decision an easy and relaxed one. She was extremely helpful and patient with me. She lead me in the directon I needed and now I am a proud owner of a subaru impreza. Thank you to the amazing staff who made me have a wonderful first car buying experience. More

Excellent experience We had a wonderful experience at Ciocca Subaru, and it extended to the whole team we worked with. We were a bit anxious given it was our first car and We had a wonderful experience at Ciocca Subaru, and it extended to the whole team we worked with. We were a bit anxious given it was our first car and it was a very smooth process. Shelby worked with us over email and phone and we received the best price for a new car with the most options, and quick and accurate replies to our questions. Donnie worked with us on site and he was consistently pleasant to work with, gave us the time we needed as first-time car buyers, helped us with the test drive, and even picked us up to drive us to the dealership! He really went above and beyond throughout the whole process. We appreciated the dealership's flexibility in meeting some challenges with our schedule. We ended up receiving excellent auto loan terms through Subaru so financed through Subaru as well. We really appreciated John's time in finding the right fit of options for us, and that he took the time to understand our needs and did not pressure us into things that we decided we did not want. It was all-in-all an excellent experience and I look forward to recommending Ciocca Subaru to others. More

Dishonest selling practises. I have purchased 2017 Crosstrek from the dealer at the price they advertised. I was told there was no room for negotiation which I accepted. 5 hours a I have purchased 2017 Crosstrek from the dealer at the price they advertised. I was told there was no room for negotiation which I accepted. 5 hours after I came home I am getting email from the sales guy I have got the car from that the car got discounted $491!!!! Sales manager gave me a lame excuse it was an internal mistake. Menawhile this car that I have purchased is posted on Ciocca Subaru website with lowered price! I took some screen shots and emailed them to the sales guy I worked with. Obviously contract cannot be changed and I did not even expected that! I wanted to get $491 parts/accessories credit which I was refused. I was also told nothing can be done! Very bad experience!!! Jeff and Tina get 5 stars but Sean - sales manager gets 0 I will be contacting owner Greg Ciocca to have the difference returned to me as a accessories credit. More

Fantastic! I've had my new subi for a week now, I love it more every time I get in it. My sales staff was awesomeness! Greg F. and Mike G. They pulled off the I've had my new subi for a week now, I love it more every time I get in it. My sales staff was awesomeness! Greg F. and Mike G. They pulled off the impossible. Thanks guys L & G More

Friendly and Helpful I came in looking for a very specific used car that they had on site. Turned out they had already sold it but she was very helpful in helping me purch I came in looking for a very specific used car that they had on site. Turned out they had already sold it but she was very helpful in helping me purchase another car. More

Great experience at Ciocca Subaru I had a great experience at ciocca buying my 2018 crosstrek. I came there with limited options and my salesman Adrian got me exactly what I was lookin I had a great experience at ciocca buying my 2018 crosstrek. I came there with limited options and my salesman Adrian got me exactly what I was looking for, in my monthly price range with the right amount down. I am beyond happy with my purchase and would refer anyone looking for a good car to go there More

Perfect car buying experience Adrian was a great help in the difficult process of choosing a car. He went out of his way to find and acquire a car with the option we wanted. He’s r Adrian was a great help in the difficult process of choosing a car. He went out of his way to find and acquire a car with the option we wanted. He’s really personable, great at highlighting the features of the car and straightforward in pricing and negotiation. I highly recommend talking to him if you are in the market for a Subaru. Jimmy was also super helpful. Very clear and informative without undue pressure to buy things that I didn’t want. Overall experience with Ciocca was great. More

FERNANDO SANTIAGO JR. THE BEST SALES MAN EVER I had the greatest experience buying a used car ever. Fernando Santiago jr. Was extremely helpful. He had all the info in his. I was impressed. I have I had the greatest experience buying a used car ever. Fernando Santiago jr. Was extremely helpful. He had all the info in his. I was impressed. I have told every I know to go there and only deal with Fernando Santiago jr. That man deserves a raise. More

Fernando is the best!! Fernando’s service as we purchased a car was exemplary. We reviewed various cars with him as a family, trying to find the safest and most realistic mo Fernando’s service as we purchased a car was exemplary. We reviewed various cars with him as a family, trying to find the safest and most realistic model for our daughter’s first car. Usually, purchasing a car is a stressful experience. Fernando went out of his way to make us feel comfortable, help us work within our budget, and actually made the entire experience very pleasant. We wholeheartedly recommend this dealership and especially Fernando – who rightfully deserves our highest praise. More

Awesome Salesman! Mr Santiago was a great man to work with. Very personable. He helped us from the beginning to the end of our purchase of a used vehicle. He made su Mr Santiago was a great man to work with. Very personable. He helped us from the beginning to the end of our purchase of a used vehicle. He made sure that my daughter walked out with a reliable car that she needed to drive to Texas. Needless to say its the best vehicle we've ever purchased and made it to El Paso with no problems. Awesome experience all around. More