Ciocca Subaru of Allentown

Just what you’re looking for Got to a great price point with very little push back, dealhserhsip worked with me to reach the price I needed! And answered every question I had alon Got to a great price point with very little push back, dealhserhsip worked with me to reach the price I needed! And answered every question I had along the way! More

Mr Adams is a very poor Director Mr Adams is very slow , if at all to respond to emails . Never returned my phone calls . Totally frustrated with the “ CIOCCA NIGHTMARE “ . I strongly Mr Adams is very slow , if at all to respond to emails . Never returned my phone calls . Totally frustrated with the “ CIOCCA NIGHTMARE “ . I strongly advise to never visit there More

A dealership where you feel like family when you leave Fernando was so helpful from beginning to end of our car buying experience. Everyone from the manager to Troy in the finance department was incredible Fernando was so helpful from beginning to end of our car buying experience. Everyone from the manager to Troy in the finance department was incredible, knowledgeable, and friendly. We truly felt like Fernando always had our needs and best interest in mind. Thanks to him and the wonderful team at Ciocca Subaru, we now have an amazing used car that feels brand new! More

Quick, Hassle Free Purchase This was my first time purchasing a car from Ciocca Subaru. My wife and I had some strict criteria in our search for a used, but reliable car. It wa This was my first time purchasing a car from Ciocca Subaru. My wife and I had some strict criteria in our search for a used, but reliable car. It was beginning to feel like it was never going to happen. Then we saw a car listed on the website that caught our eye. Fernando and team did a great job in working with us to close the deal. It was my best car buying experience to date. More

So far, a great experience! So far, everyone I have dealt with at the dealership has been great. Met with Katie yesterday to "redeliver" my car - she went over all the things tha So far, everyone I have dealt with at the dealership has been great. Met with Katie yesterday to "redeliver" my car - she went over all the things that Jeff went over but I may have missed upon original delivery a few weeks ago. She's really great - so is Jeff. They went above and beyond to make sure I was comfortable in my new car. More

Friendly, courteous, and accommodating to deal with Had a pleasant car buying experience with Fernando and the Ciocca finance team. My daughter and I were able to easily test and check out the vehicles Had a pleasant car buying experience with Fernando and the Ciocca finance team. My daughter and I were able to easily test and check out the vehicles we were interested in. It made for a nice experience for my daughter's first car buying trip. Mohammad got us through the finishing details as quick as possible and we were on our way with a quality used vehicle. More

Great Experience Purchasing a Crosstrek and a Forester I was involved in the purchase of 2 cars from Ciocca Subaru (at the same time). I Financed a Crosstrek and my girlfriend Leased a Forester. We got a g I was involved in the purchase of 2 cars from Ciocca Subaru (at the same time). I Financed a Crosstrek and my girlfriend Leased a Forester. We got a great deal from Ciocca for the package (combined cost of the two cars), we came from over an hour away in Jersey to make the purchase. The staff was friendly and willing to answer all of my questions as they came up. Most of the process was done via email and over the phone after our initial visit. We dealt with Cody Whitehead for the entire process and he was awesome, not a bad thing to say about him. James Ofori, our finance representative was also a pleasure to do business with. We have had the cars less than a week but so far, everything has been great. We did have a few different issues and mistakes with numbers when finalizing details, but they were sorted rather quickly. I will definitely come back here if I am in the market for another Subaru and would recommend the same to anyone. Worth the trip. Sorry for keeping you guys late after close on a Friday night. More

excellent Fernando and Cheryl were excellent to work with. My husband and I got information initially on the phone from Ciocca Subaru with a quick and courteo Fernando and Cheryl were excellent to work with. My husband and I got information initially on the phone from Ciocca Subaru with a quick and courteous response. We drove from Philadelphia to view out potential purchase. The car was ready and pulled up for us, Fernando Santiago was great to work with, Cheryl was efficient and had all paperwork ready. The entire dealership was a pleasant experience. We are happy with the purchase and would visit this dealership again. More

First time buyer! Mark was very knowledgeable and made my first time buying experience a great one! I’m very happy with my brand new 2018 Subaru Crosstrek! Mark was very knowledgeable and made my first time buying experience a great one! I’m very happy with my brand new 2018 Subaru Crosstrek! More

What a nightmare! I went into this dealership ready to purchase a Subaru. After driving one I voiced that I wanted to think about it (I never jump into purchased). A I went into this dealership ready to purchase a Subaru. After driving one I voiced that I wanted to think about it (I never jump into purchased). A manager was called over and the old "what can we do to get you into a car today" was started. I said I was thinking about a sports car and I was shown a 2005 Infinity that I fell in love with. I bought the car on a Monday and by Friday it had broken down and was being towed. I was told it was a fuel pump and told they would get the part Monday. Monday came and went and no call from them. I called a few days later and told it was not the fuel pump and that replacing the sensors to the fuel pump. Another 2 weeks go by. I call again and am told the car went to the Infinity dealer. They had put gas in the car and noticed that the fuel indicator did not move. Then I was told it would be another 11 days for them to order the cluster. Finally a month goes by and I am told to pick up the car. When I picked up the car I asked what they had done. A mechanic looked at my ticket and saw "suspected fuel pump" and told me they replaced the fuel pump? So now I am very confused. I called and was told that they did not replace the fuel pump and all they did was "fix" the cluster cause replacing the cluster would have been over $2000. So basically they sold me a car with a broken gas gauge and took a month to fix with no communication throughout this process. When the car initially broke down I said I wanted a different car. That I no longer wanted the car that broke down. I was told a manager would call me and no one ever did. No one ever called (including the lady who sold me the car nor the manager who talked me into the Infinity). More