Back

Ciocca Subaru of Allentown

Allentown, PA

4.8
2,075 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
Contact Dealership

4611 Hamilton Blvd

Allentown, PA

18103

Directions

By Type

Showing 2,075 reviews

September 18, 2023

This was the second car I bought at Ciocca Subaru. It was a wonderful experience from the moment I walked in the door both times. I love my Outback. Thank you Julian, Ben and Ciocca. More

by Lillian DeNicola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Ciocca Subaru of Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 17, 2023

Service Rep David Rosario was excellent. He listened to my concerns and addressed them in a timely and professional manner. He provided truly superior service. More

by Schnalzer.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rosario
Sep 19, 2023 -

Ciocca Subaru of Allentown responded

Schnalzer.j, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 12, 2023

This is my first Subaru Impreza. It was a good deal. It is my first foreign car also. Everyone was friendly & professional. I learned the computerized things in the Subar More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Iwanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Rivera
Sep 12, 2023 -

Ciocca Subaru of Allentown responded

Hi Linda, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 01, 2023

The service was complered earlier than expected, the staff was courteous and professional. I couldn't have been more satisfied. More

by greggrizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Sep 06, 2023 -

Ciocca Subaru of Allentown responded

We are so glad to hear this, Gregg! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 31, 2023

Salesman was very patient in the sales process and explaining the difference on the various models More

by Tracek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ciocca Subaru of Allentown responded

Thank you so much for sharing, Tracek! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 29, 2023

I found out they were charging me for work I asked them to do but they never did. I talked to a service manager about it and nothing was done to rectify the situation. I had proof the work was NOT being do More

by carrinic76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2023 -

carrinic76 responded

The fact that this happened on more than one occasion leads me to believe it happened to more than just me. I wanted to make others aware so they can make sure the work they pay for is completed

August 27, 2023

Each time I entered the dealership, I was greeted promptly and courteously. Jason Dutch worked with me patiently, getting me through my totaled Ascent, rental car, out of state insurance, and my ins More

by jjteach@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dutsch
Aug 30, 2023 -

Ciocca Subaru of Allentown responded

jjteach, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 27, 2023

Express service did an excellent job replacing our tire in a timely manner and Imani did an excellent job coordinating everything to get us back on the road to continue on our vacation to the shore. More

by David Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani of Express service
Aug 29, 2023 -

Ciocca Subaru of Allentown responded

Thank you very much for such a great review, David! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 24, 2023

The service department rocks they took care of a bill that the other guys auto body would not More

by jlrice4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service Dept
Aug 30, 2023 -

Ciocca Subaru of Allentown responded

Thank you so much for the wonderful review, jlrice! Our team really appreciates it! Let us know if we can help with anything else!

August 22, 2023

This dealership is the Best! They are respectable genuinely great people. I went there to buy my car b/c my parents raved about how nice they were and how many cars they had (my More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Ciocca Subaru of Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

...
8
...