Ciocca Subaru of Allentown

I was a little weary after having a bad experience at another dealer, but they exceeded all expectations. They went above and beyond to make sure I was comfortable and understood what was going on and th another dealer, but they exceeded all expectations. They went above and beyond to make sure I was comfortable and understood what was going on and they were able to explain things in a way that wasn’t condescending. All employees were respectful and took the time to introduce themselves! It took a little longer to get exactly what car I wanted, but they got exactly the car I wanted and it was well worth the wait! Would definitely buy here again! More

Mike Mclaughlin has a talent for understanding the needs of the customer and makes you feel like it's a win/win business transaction. His pleasant personality, coupled with his solid knowledge of his busin of the customer and makes you feel like it's a win/win business transaction. His pleasant personality, coupled with his solid knowledge of his business, takes the "sting" out of buying a car. Too often, a buyer can feel intimidated and overwhelmed by the sales process. We have purchased 7 vehicles from Ciocca and each time it was a wonderful experience because of the people, like Mike, who work there. AJ. Woytek did a great job of getting the process going and fitting me to the right vehicle. He was easy to work with and helped me from start to finish. No pressure, great listening skills and a lot of knowledge help him be a star on Ciocca's team. Luke Freitas was professional and covered all the bases from a financial point of view. He made the meeting efficient and smooth. Thanks Luke for a great job. Jenna Seitz is a STAR and it was a pleasure having her teach me about the vehicle and I was impressed by her extensive knowledge of her craft. She is a genius with an "easy going" yet professional style. Ciocca should be proud to have her on their team. More

Caleb was very helpful and super friendly! Made the whole car buying experience very easy and painless. Made the whole car buying experience very easy and painless. More

Caleb was great to work with. This was the best car buying experience we have ever had. So happy with my new Forrester! This was the best car buying experience we have ever had. So happy with my new Forrester! More

Our sales experience with Jeff was superb. He was very knowledgeable and did not use any pressure tactics. He presented our options and allowed us to make our decision while providing guidance He was very knowledgeable and did not use any pressure tactics. He presented our options and allowed us to make our decision while providing guidance when needed. I would not hesitate to return and purchase another vehicle from him! More

Emilio was very kind and patient with me. He knows his products well. Mo in Finance was easy to work with and explained everything. He knows his products well. Mo in Finance was easy to work with and explained everything. More

Just leased a 2024 Crosstrek from Ciocca Subaru. This is my third vehicle that I have gotten from them. My salesman Caleb Michaels was a huge help from start to finish. He listened to my needs and This is my third vehicle that I have gotten from them. My salesman Caleb Michaels was a huge help from start to finish. He listened to my needs and found the perfect car and financing for me. I will be back again soon with my wife to hopefully purchase a new Forester. More

Ron was very helpful in highlighting the features of the vehicle we were looking to purchase and in facilitating the purchase process. Highly recommend Subaru and Ciocca! vehicle we were looking to purchase and in facilitating the purchase process. Highly recommend Subaru and Ciocca! More

Friendly, courteous, knowledgeable, patient & respectful to our situation and needs. Not pushy. Put us at ease. to our situation and needs. Not pushy. Put us at ease. More

Caleb was awesome; listened to us & respected our needs! He was a great communicator & made the process light & fun! Highly recommend working with Caleb when purchasing a car! Everyone at Ciocca was fri He was a great communicator & made the process light & fun! Highly recommend working with Caleb when purchasing a car! Everyone at Ciocca was friendly and kind. The only improvement could have been in the finance portion - it could have been more organized, and efficient. We felt like we weren't being heard and it was very time consuming. We understood the value of the services being sold but had other reasons for not selecting them that were not being heard. Numbers that were given to us were wrong but we were able to catch it before signing the papers. There was a miscommunication with the deposit and our down payment which cause a delay. All this caused redoing the paperwork and now additional going in to sign something that was forgotten. But overall it was a good experience and appreciate all the guidance during the car buying journey. We love our Subaru and will definitely be back again! More