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Ciocca Subaru of Allentown
Allentown, PA
2,097 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek.
Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers.
Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,097 reviews
July 30, 2024
Sales Rep. Anthony was a great balance of professional and personable. We would recommend him. Anthony was a great balance of professional and personable. We would recommend him. More
by Sonofguido
Employees Worked With
July 30, 2024
Friendly knowledgeable staff, great service, and we found a great car for a good price. found a great car for a good price. More
by Carol
July 28, 2024
Always a great experience. Thank you for the personal attention to detail and making the purchasing process very easy. Thank you for the personal attention to detail and making the purchasing process very easy. More
by ndnaso
Employees Worked With
July 25, 2024
Julian and Tom made the process very simple. This was by far the smoothest vehicle purchase I have ever had. Thank you to the Ciocca team. This was by far the smoothest vehicle purchase I have ever had. Thank you to the Ciocca team. More
by Eforst1
July 23, 2024
My time at Ciocca was a very good experience of car choices and Mark's in put expanded that picture with his expertise of your car products. He made me feel at home talking to a friend. Job well done, choices and Mark's in put expanded that picture with his expertise of your car products. He made me feel at home talking to a friend. Job well done, thanks to you all. More
by coop6391
July 21, 2024
Excellent experience. Jeff was very informative and patient with us. Everybody was friendly and professional. I have dealt with Ciocca in the past and I have no complaints Jeff was very informative and patient with us. Everybody was friendly and professional. I have dealt with Ciocca in the past and I have no complaints. More
by na456
Employees Worked With
June 19, 2024
Great experience! Our sales person was helpful and we got the vehicle we came for. Our sales person was helpful and we got the vehicle we came for. More
by Deby
Employees Worked With
June 13, 2024
The best car buying experience we’ve ever had. Mark was patient, explained everything, and differences between models. No high pressure sales. We are very happy. Mark was patient, explained everything, and differences between models. No high pressure sales. We are very happy. More
by Jennafoil7
June 06, 2024
Very friendly and made the car leasing experience a smooth transition. Very knowledgeable of vehicle I wanted. Was aware I didn't have much time and had me in and out very quickly. Enjoyed the tour of smooth transition. Very knowledgeable of vehicle I wanted. Was aware I didn't have much time and had me in and out very quickly. Enjoyed the tour of the entire facility. More
by harmont97
June 04, 2024
Zero stars for my latest experience purchasing a new vehicle from this dealership, because of the persons assisted me during the process: AJ Woytek and some “Jeff manager”. Long story short: I research vehicle from this dealership, because of the persons assisted me during the process: AJ Woytek and some “Jeff manager”. Long story short: I researched the internet offers related to a 2024 Subaru Outback Limited for 5 weeks focusing on some factory installed accessories for my future new car. Found the car I wanted, listed at Ciocca Subaru Allentown. For initial contact and the purchase procedure it was recommended the sales consultant: “AJ”, a mean, disrespectful, unprofessional person I ever met. For every question I asked him about the vehicle I was interested for, he was barely able to provide a answer, showing on his face just frustration. At some time, I asked to talk with a manager, hoping I’ll get a chance to get along on a better purchasing process. From that point showed up “Jeff manager”, who handled better the selling/purchasing process, close to the end. Negotiations took a while, because of a very unfair price they offered for my “trade in vehicle” and some unwanted and unusable accessories they tryed to push over the listed price. Sale finalized, I took over the purchased vehicle, moment when I realized the gas tank is empty (sales price listed included a full tank of gas) The purchased vehicle was listed for sale on their website having factory installed “highlighted features”. All of listed features were factory installed and present, minus one: perimeter approach lights on (auto dimming exterior mirrors). I reached the sales consultant and the “Jef manager” asking about missing item from the purchased car. Both of them tryed to convince me over a half an hour “talking for nothing”, the item I was asking for, in not a factory installed item, but a complementary feature potential to be installed. REALLY???? Then, ….why it was listed as factory installed on their website?????? The price for missing LISTED feature was stated $600 plus installation labor. After lots of negotiations I got a promise form “Jeff manager” I ‘ll be reimbursed for missing listed item, a $250 check sent to my mail in couple days. TOTTALY WRONG APPROACH!!!! Right handling for this situation it should be: “ We apologies for missing item, … we are going to install charge free”, right away!!!! A car listed for sale on a dealership website must be sold as listed on website, no excuses…. This was my last car purchase with Ciocca Subaru Allentown More
by tc_ted
