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Ciocca Subaru of Allentown

Allentown, PA

4.8
2,075 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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4611 Hamilton Blvd

Allentown, PA

18103

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Showing 2,075 reviews

March 07, 2021

Thank you so much to Gerry, Jason and Mohammad for everything! They made the process of buying my car enjoyable and easy. Love Ciocca Dealership! I would highly recommend this dealership to anyone! More

by laylam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dutsch, Gerry Diaz
Mar 08, 2021 -

Ciocca Subaru of Allentown responded

Laylam, we really appreciate your great feedback! We hope to be of service to you again! Take care!

March 02, 2021

Recently purchased my 6th new subaru crosstrek sport i just went to see my options since my lease was almost up and they would not let me leave til they got the pymt i wanted great service and done profe More

by LINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi Veras
Mar 08, 2021 -

Ciocca Subaru of Allentown responded

Linda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 01, 2021

Recently purchased a 2021 crosstrek and am so happy with everything! The customer service was amazing and Gerry was phenomenal to work with! Highly recommend this place! More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Nelson, Gerry Diaz
Mar 08, 2021 -

Ciocca Subaru of Allentown responded

Rachel, we really appreciate your great feedback! We hope to be of service to you again! Take care!

February 13, 2021

My first contact person, Tom Calianno, was great to communicate with via email. He was able to quickly give me the sight unseen value of my trade in, and give me a ballpark idea of what my new payment More

by Brittnicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calianno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastean Martinez
Feb 15, 2021 -

Ciocca Subaru of Allentown responded

Brittnicole, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 10, 2021

Bought a used car. Great salesman and service. Got us in and out with everything we wanted. Recommend this dealership to you for your car, More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Ciocca Subaru of Allentown responded

Paul, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2021

Recently purchased a Forester Touring. I have gone to this dealership for over 20 years and have always been treated very professionally. I always feel like I am being treated fairly. More

by Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pacella
January 29, 2021

Dealer wouldn't honor the lease deal advertised on their Dealer wouldn't honor the lease deal advertised on their website. I've had a very frustrating experience this week trying help my daughter lease More

by foresterdriver
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Calianno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dutsch, Kevin Newell, Ciara Miranda
Jan 31, 2021 -

Ciocca Subaru of Allentown responded

Hi Foresterdriver, we regret to hear that you are displeased with your recent experience with us. We honor all lease specials as long as you are looking at the correct model and trim level the special is based on. Thank you for your feedback, we will reach out to you so we can discuss this matter further.

January 29, 2021

I had my oil change (only that I asked for) and got stuck staying there the whole day!!! Telling me I need this and that. After the misunderstanding of what I though I was getting out of all this charged me More

by My world.ej168
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown name
Jan 31, 2021 -

Ciocca Subaru of Allentown responded

My World.ej168, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Can you please contact the Service Manager to inform them that you have not received the refund and we can get that corrected for you quickly.

Jun 14, 2021 -

My world.ej168 responded

Whats the number i can reach?

January 26, 2021

Recently I purchased a Cross-Trek Limited from Ciocca Subaru. The sales person handling the transaction was Andrew Scille. Andrew was very professional at all times, and extremely knowledgeable about t More

by jmcmahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Strausser, Alyssa Bragg, Andrew Scille
Feb 08, 2021 -

Ciocca Subaru of Allentown responded

Jmcmahan, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Ciocca Subaru!

January 26, 2021

Recently I purchased a Cross-Trek Limited from Ciocca Subaru - the sales person handling the transaction was Andrew Scille. Andrew was extremely knowledgeable about the vehicle, and was very professiona More

by jmcmahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Strausser, Alyssa Bragg, Mike Giambattista, Andrew Scille
Feb 08, 2021 -

Ciocca Subaru of Allentown responded

Jmcmahan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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