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Ciocca Subaru of Allentown

Allentown, PA

4.8
2,075 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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4611 Hamilton Blvd

Allentown, PA

18103

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Showing 2,075 reviews

December 23, 2022

We had a great experience at ciocca pre owned with Fernando. He walked us through all of the steps we needed and made sure to show us where everything was for service and if we needed any help with ou More

by sdartouzos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Ciocca Subaru of Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

December 09, 2022

The whole buying process was smooth and painless. Everyone at Ciocca was professional and courteous. Great experience. More

by John S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A.J.
Dec 13, 2022 -

Ciocca Subaru of Allentown responded

Hi John! We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 17, 2022

Jason Dutsch was my salesman he met me at dealer on his day off and I loved the Outback was afraid someone else would get it he put together a team to help me purchase it that day! Very appreciated very pr More

by Kellyknoble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dutsch, Summer McGlaughlin
Nov 18, 2022 -

Ciocca Subaru of Allentown responded

Hi Kelly. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

November 14, 2022

Great customer service. Everyone friendly and no extra talk or walk back and forth to the financial guy. We requested, we saw and we sat and deal came through. Easy peasy. More

by joasmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Broda, Summer McGlaughlin
Nov 18, 2022 -

Ciocca Subaru of Allentown responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 21, 2022

I had a great experience here Fernando Santiago jr was incredibly helpful he actually got a car that just came online and wasn’t even on the lot yet over to his lot for me within a few hours and I ended u More

by mollie.feller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Ciocca Subaru of Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 10, 2022

This is not my third purchase from Ciocca Subaru. I was in a car accident after 5 months of owning my crosstrek. Mo, in finance, actually called me in the hospital (after I sent some wonderful pictur More

by jodysnyder74
Recommend Dealer
Yes
Employees Worked With
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Ciocca Subaru of Allentown responded

Hi Jody. We are incredibly grateful that you took the time to share your feedback with us! We are truly sorry for your unfortunate event and wish you a speedy recovery. We put customer satisfaction as our top priority and look forward to working with you again!

October 08, 2022

The Dealership was very clean and well organized. Sales department was very knowledgeable and helpful. Met with Mr. Fernando Santiago, who offered water and/or coffee and was very patient with us. More

by John & Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Nelson, Marcus Yard
Nov 11, 2022 -

Ciocca Subaru of Allentown responded

John & Evelyn, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 21, 2022

I purchased a 2023 Cross Trek and our salesperson; Jake Pacheco was absolutely wonderful. He was professional, knowledgeable, kind and fun. He did not pressure us and offered wonderful purchasing advice. More

by Lorlsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Pacheco
Sep 23, 2022 -

Ciocca Subaru of Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 20, 2022

Travis, Julian and the rest of the team helped me with all my needs while looking for a new car.. They were attentive and very respectful. I highly recommend shopping at Ciocca Subaru in Allentown More

by Mikchip1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Freitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Lindenmoyer and John from the finance department
Sep 23, 2022 -

Ciocca Subaru of Allentown responded

Thank you for this excellent feedback about your experience with us! We were happy to be of help, and hope you won't hesitate to let us know if there is anything else we can do in the future.

September 13, 2022

I can describe it in one word AMAZING. I had an extremely horrible experience with my previous 2 vehicles and I came to Ciocca because of the experiences my mom had with her Subaru and More

by ToniP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
Sep 16, 2022 -

Ciocca Subaru of Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

Sep 16, 2022 -

ToniP responded

No thank you for keeping the customer service experience positive and customer focused. I am not saying the customer is always right but just listening to the customer is very important.

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