Back

Ciocca Subaru of Allentown

Allentown, PA

4.8
2,075 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
Contact Dealership

4611 Hamilton Blvd

Allentown, PA

18103

Directions

By Type

Showing 2,075 reviews

May 23, 2023

Took car in for tire rotation and oil change. After an hour and a half at the Express Care Center, was told they "couldn't find" my tire key to unlock the tires, and they didn't have a master key More

by Donna Dunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carly
May 30, 2023 -

Ciocca Subaru of Allentown responded

Donna, we apologize for your experience with us, and our lack of attentiveness to your keys which made your appointment longer. We are going to review your comments with our team in efforts to improve our services across the board. We appreciate your feedback.

May 22, 2023

Excellent customer service from the time you arrived to the time you leave. Super technician who works on your car 🚙 More

by Old Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Vieira
May 25, 2023 -

Ciocca Subaru of Allentown responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 17, 2023

The dealership did the required maintenance competently and professionally. A multi point check was performed and the car was washed as part of the deal. More

by Jimlenahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rosario
May 18, 2023 -

Ciocca Subaru of Allentown responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 14, 2023

Great experience, a little longer then I'd like but overall would return again. Minimal haggling involved More

by Missyrose2321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, Summer McGlaughlin
May 18, 2023 -

Ciocca Subaru of Allentown responded

Thank you for the rating, Missy! If you need anything more, please don't hesitate to reach out.

May 04, 2023

Ciocca is doing it right! Every employee seems to live by the mission of making sure every service interaction is exceptional! I have only high praise for this dealership i More

by Roseria1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elian Infante
May 05, 2023 -

Ciocca Subaru of Allentown responded

We are so excited to hear about your great experience, Roseria1111. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

May 02, 2023

In my opinion Russell is a great service advisor. He address all my concerns in a timely matter. More

by mo3544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lichtenwalner
May 02, 2023 -

Ciocca Subaru of Allentown responded

mo3544, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 29, 2023

The team at Ciocca is always friendly and customer focused. I was able to drop off my Legacy for inspection and pick up a loaner vehicle to be on my way. Thanks Russ. More

by dadieter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lichtenwaller
May 01, 2023 -

Ciocca Subaru of Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business.

April 26, 2023

The service to my car was done as efficiently as possible and I was informed every step of the way. Everyone I was involved with was friendly and courteous. More

by pompano_safer07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and Carly
Apr 27, 2023 -

Ciocca Subaru of Allentown responded

Thanks for sharing your experience with us, pompano_safer07! If there is anything else we can do to help just let us know! Have a great day!

April 25, 2023

I leased 4 cars from Ciocca Allentown. I would continue to return. Great salesman there More

by Wflail42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Iwanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Wflail42 responded

I would highly recommend Ciocca Allentown and Ron Iwanicki

April 21, 2023

Had a very positive experience with a new car. Great service, too. Heather Doll in sales was great to work with. More

by cbarna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Doll
Apr 27, 2023 -

Ciocca Subaru of Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

...
13
...